Durbanville: Debtors Manager

Industry: Transport / Logistics Location: Durbanville Employment Type: Full-time Reporting Line: Head of Finance A well-established transport and logistics organisation is seeking an experienced Debtors Manager to take full ownership of the accounts receivable function within a fast-paced operational environment. The role combines strong financial control with people management and requires a hands-on, detail-driven leader who can optimise cash flow while maintaining strong client relationships. Key Responsibilities Debtors and Credit Management Manage and oversee the full debtors function, including invoicing, allocations, collections, and reconciliations. Ensure accurate and timeous invoicing in line with transport contracts, rate cards, PODs, and SLAs. Monitor debtor age analysis and actively manage overdue accounts. Implement and enforce credit control policies and procedures. Assess customer creditworthiness and recommend credit limits and payment terms. Liaise with operations and claims teams to resolve invoicing disputes and outstanding PODs efficiently. Prepare monthly debtors reports, forecasts, and cash flow projections. Reduce debtor days and minimise bad debt exposure. Manage escalations, payment arrangements, and legal handovers where required. Maintain strong client relationships while firmly enforcing payment terms. HR and Team Management Lead, supervise, and manage the debtors team. Allocate workloads, set performance expectations, and monitor output. Conduct performance reviews, coaching, and development plans. Manage attendance, leave, and timekeeping in line with company policies. Address disciplinary matters and poor performance in accordance with labour legislation and internal procedures. Participate in recruitment, onboarding, and training of new team members. Foster a professional, compliant, and high-performance team culture. Ensure adherence to HR policies, POPIA requirements, and internal controls. Process Improvement Analyse debtors processes and identify opportunities for efficiency improvements. Support automation, system optimisation, and best-practice implementation across the AR function. Minimum Requirements Matric (essential). Degree in Finance, Accounting, or a related field. Minimum of 5 years’ experience in a debtors or accounts receivable management role. Transport or logistics industry experience (advantageous). Proven experience managing and leading a team. Strong Excel skills and experience with accounting systems such as Sage, Pastel, SAP, or similar. Knowledge of South African labour legislation (advantageous). Key Competencies Strong understanding of credit risk assessment, credit analysis, and ageing management. Excellent analytical ability with attention to detail and accuracy. Strong communication, negotiation, and conflict-resolution skills. Ability to manage multiple priorities and meet deadlines in a high-pressure environment. Strategic and solutions-driven mindset with a focus on continuous improvement. Professional, fair, and consistent management style. This is an opportunity to play a critical role in strengthening cash flow, improving debtor performance, and supporting the financial stability of a growing transport operation.