Job Description
Requirements:
- Minimum of 5 years experience in a Clothing Retail operations environment as an
Area Manager. - Clothing retail experience is a requisite.
- Matric.
- Formal Qualification Advantageous
- Valid code 8 drivers license endorsed & own vehicle.
- Computer literate: Microsoft Office
- Willingness to travel extensively to oversee 13 stores within the East London and surrounding areas.
Responsibilities:
Asset Management
- Responsible for the branch/s as a whole, ensuring that the outside of the store is kept neat and tidy
and that inside fixtures and fittings are accounted for and maintained - Co-ordination of janitorial and repair services.
Stock Control
- Is responsible for all stock and will be held accountable for all overages and shortages.
- Should ensure control of inventory.
- Prepare requisitions to replenish stock. Identify and report on slow selling items.
- Stock loss action plan
Merchandising
- Manage the quality and quantity aspects of the merchandise assortments.
- Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
- Identify new ways of promoting merchandise.
- Ensure required housekeeping standards at all times.
- Ensure that there is an equal standard throughout the stores.
- Marketing and Sales
- Manage the implementation of all marketing promotions to ensure maximum sales opportunities are
exploited. - Achieve and exceed store sales targets.
- Actively participate in promotions, stay up to date with current advertising and provide sales leadership
to staff. - Stay current with products, marketing and pricing of area retailers with similar products.
Admin and Cash
- Ensure that the standard of administration and procedures in store are met.
- Make certain that business direction and strategies are followed.
- Ensure that the responsible persons are following proper procedures when handling all store cash.
- Check and verify these documents daily.
- Manage controllable expenses as this directly affects the profitability of the branch.
Management of Staff
- Assign employees to specific duties.
- Encourage, assist and train employees to become a motivated sales force.
- Manage performance and development of staff
- Ensure that all procedures and policies are being followed and enforce disciplinary action when
necessary. - Determine when extra temporary staff is needed and recruit same.
Security
- Manage the security in all aspects of the business and ensure that security procedures are strictly
adhered to. - Monitor security staff and make sure that they are alert and performing their duties to the maximum.
Customer Service
- Must possess strong customer service and communication skills and the ability to apply a friendly and
enthusiastic manner on a daily basis. - Train staff in customer service.
- Assist customers with enquiries and complaints.
- Continuously satisfy customer needs and attract clientele.
Skills:
- Ability to work under pressure.
- Ability to use own initiative.
- Good attention to detail
- Excellent communication Skills
- A proven ability to manage staff and ensure maximum productivity.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Retail Jobs in Eastern Cape
The retail industry is a significant sector in the Eastern Cape region of South Africa, typically employing a diverse range of professionals to manage and support its operations. Generally, this includes store managers, sales associates, logistics coordinators, and customer service representatives, among others. These roles often require a mix of technical skills, communication abilities, and interpersonal skills to effectively interact with customers, colleagues, and suppliers.
Typically, salaries for retail positions in the Eastern Cape can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions may fall within the R20 000 – R40 000 per annum range, while more senior roles or those in larger companies may command salaries ranging from R60 000 to R120 000 per annum or more. However, it is essential to note that actual salaries can differ significantly based on individual circumstances.
Common skills required for retail positions in the Eastern Cape often include strong communication and interpersonal abilities, a basic understanding of retail operations and management principles, technical skills such as proficiency in Microsoft Office applications, and analytical skills to track sales trends and inventory levels. Additionally, adaptability, problem-solving skills, and an ability to work in a fast-paced environment are typically valued by employers.
The Eastern Cape is home to various industries that commonly employ retail professionals, including financial services sector companies, technology industry firms, manufacturing sector businesses, and small to medium-sized enterprises across multiple sectors. Other emerging fields that may also be worth exploring include e-commerce, hospitality, and tourism.
For those interested in pursuing a career in retail, there are often opportunities for advancement within the company, such as promotions to senior roles or training programs to develop specific skills. Career development typically involves taking on additional responsibilities, seeking out mentorship and coaching, and staying up-to-date with industry trends and best practices. With experience and a willingness to learn, retail professionals can progress to senior management positions, specialist roles, or even entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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