East London: ICT Technician, East London

About the Role

We are seeking an experienced ICT Technician to join our team in East London. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively with clients and internal stakeholders.

Key Responsibilities

• Assist BD regarding the technical specifications for tenders/proposals etc.
• Responsible for maintaining the FMS computer system, including the local area network (LAN)
• Perform backups and restores as required, and when DR tests are required
• Ensure security of the systems are maintained Passwords to the administrative user-ids maintained and reset as required
• Troubleshooting any routine problems that users cannot fix on their own, such as a problem with the printer or a computer that freezes
• Performance Monitoring of client systems as well as their own, and reporting proactively on issues picked up
• Train market administrators and staff on how to resolve simple computer malfunctions and problems
• Keep documentation up to date, and key resolutions of all incidents and user queries
• Research and understand clients’ requirements

Requirements

• Information Technology related degree/diploma
• At least 5 years ICT technical experience
• Valid drivers
• Problem analysis/solving and good interpersonal skills
• Understanding of the TCP-IP Networking Stack
• Microsoft Platform: Server Operating Systems, Remote Desktop Protocol, Active Directory, DNS
• Linux understanding of the platform and getting around
• OpenVPN would be advantageous
• Mikrotik OS knowledge would be advantageous

Qualifications

• At least 5 years ICT technical experience
• Valid drivers

Salary & Benefits

R30 000 – R40 000 per month (dependent on experience, negotiable)