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East London: Marketing Manager / Events Co-Ordinator posted by Profile Personnel






Date 2024-08-31
Job Title Marketing Manager / Events Co-Ordinator
Employer Profile Personnel
More Information
Salary 0
Category Tourism Hospitality
Location Eastern Cape
/ East London

Job Summary

Marketing Manager / Events Co-Ordinator required for a renowned company based in East London

EXPERIENCE REQUIRED:

  • Bachelors degree in marketing, business administration, or a related field or equivalent experience or training
  • Demonstrable expertise in marketing management (for example, through successful campaigns or a strong digital presence)
  • Solid knowledge of Google Analytics, Google AdWords campaigns, and SEO/SEM strategies
  • Competency in marketing automation technology
  • Excellent oral and written communication skills
  • Must also have relevant experience in the hospitality industry

The marketing managers key duties include:

  • Developing comprehensive marketing and branding campaigns
  • Overseeing the company`s presence on social media platforms like Facebook, Instagram, LinkedIn, and Twitter
  • Conducting in-depth market research to inform strategies
  • Managing the marketing budget to maximize return on investment (ROI)
  • Analyzing data from campaigns and social media engagement to refine marketing approaches

The marketing manager possesses the following skills and will also be responsible for the following:

  • Data analysis: Uses tools like Google Analytics and Microsoft Excel to understand and evaluate market trends, customer behaviours, and campaign performance
  • Content creation and management: Develops compelling and relevant content tailored to different stages of the customer journey
  • Digital marketing expertise: Has a strong grasp of various paid and unpaid digital marketing channels including social media marketing, email marketing, search engine optimization (SEO), content marketing, and more
  • Strategic planning: Conducts thorough market research, analyzes competitors, and develops marketing strategies that align with business goals
  • Budget management: Is proficient in allocating and managing budgets across campaigns and channels to maximize ROI while ensuring cost-effectiveness
  • Technical skills: Is familiar with marketing automation tools, content management platforms, and basic HTML/CSS for managing digital marketing initiatives and websites

Soft skills required:

  • Creativity and empathy: Can devise innovative campaigns that stand out in a competitive market and understand how to read and engage audiences in unique ways
  • Communication skills: Possesses strong written and verbal communication skills for creating succinct marketing content and collaborating effectively with sales, customer success, and other cross-functional teams
  • Teamwork: Is able to work collaboratively with different departments, external agencies, and partners
  • Leadership and team management: Has ability to inspire, direct, and manage others

Key Responsibilities with regards to event co-ordination:

  1. Customer Service:
    • Ensure high levels of customer satisfaction by maintaining excellent service standards.
    • Address member and guest inquiries, concerns and complaints promptly and professionally.
    • Develop and maintain positive relationships with members and guests.
  2. Event Coordination:
    • Assist in setting up and executing events, tournaments, and private functions.
    • Coordinate with other departments (catering/golf/admin) to ensure smooth event operations.
    • Oversee event setup, bar service and breakdown.
  • Assumes Closing Manager and/or Manager on Duty (MOD) responsibilities when assigned on occasion
  • Assist in evaluating event success through attendee feedback, analytics, and post-event surveys. This feedback loop helps in understanding what worked well and areas for improvement for future events.
  • Ensures that all appropriate charges are billed to the correct DM numbers for each event.
  • Performs other tasks as requested by the Events Manager.
  • The Marketing Manager will assume the responsibilities of the Events Manager during their absence due to leave, days off, or sick leave periods
  • Collaborates closely with the Event Manager, assists the Events Coordinator, and supports the Events Supervisor within the team.
  1. Marketing and Promotion:
    • Implement marketing strategies to promote bar services and special offers.
    • Create and execute promotional events and activities.
    • The Marketing Manager will collaborate with the Events Manager to develop an annual calendar of events.
  • Assist in securing sponsorships and partnerships that align with the event`s objectives. This may involve developing sponsorship packages, pitching to potential sponsors, and managing relationships to maximize mutual benefits.
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Should you wish to apply please email your CV through to Emily Lessing at Profile Personnel
Marketing Manager / Events Co-Ordinator position available in Eastern Cape, East London. This job position was posted by Profile Personnel. The job has been posted as a premium ad on 2024-08-31 at 13:03:40 in the Tourism Hospitality category

Click Go Apply to apply online!


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