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East London: Service Manager (Permanent) posted by Profile Personnel

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Job Description

About the Role

We are seeking a highly skilled Service Manager to join our team in East London. As the lead of our branch, you will be responsible for managing services within the Asset Management team and ensuring HACCP compliance. You will also provide infield support to PCO’s, manage vehicle maintenance, and supervise loading and uploading of stock from cages.

Key Responsibilities

  • Full responsibility of services within the Branch Asset Management
  • Customer visits and liaison / problem solving and ensure HACCP compliance.
  • Infield support to PCO’s in terms of HACCP clients and standards.
  • Vehicle maintenance/servicing and check list
  • Supervision of loading and uploading of stock from cages
  • Management, oversight, and involvement in health & safety procedures in conjunction with health & safety representative
  • Adherence to and achieving stipulated key performance indicators in terms of use of handheld devices; providing services on time and sequencing of services followed Manage installations, maintenance tickets and withdrawals
  • Order & control of stock and warehouse Stock management and control of contract consumables
  • Staff management & training
  • Attend meetings as required at customers sites
  • Management and coordination of client safety files and safety files at client sites to keep them up to date and current.
  • Manage employee medicals and inductions for specific sites where needed to keep these certifications current and up to date so that work can be conducted at these sites without interruption.

Requirements

  • 5 years in operations
  • Logistics or Operations Diploma
  • Code 08 Drivers Licence
  • Clear criminal record
  • Own Vehicle
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Qualifications

  • Grade 12

About Other Retail Jobs in Eastern Cape

The retail industry is a significant sector in the Eastern Cape region of South Africa, typically employing a diverse range of professionals to manage and support its operations. Generally, this includes store managers, sales associates, logistics coordinators, and customer service representatives, among others. These roles often require a mix of technical skills, communication abilities, and interpersonal skills to effectively interact with customers, colleagues, and suppliers.

Typically, salaries for retail positions in the Eastern Cape can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions may fall within the R20 000 – R40 000 per annum range, while more senior roles or those in larger companies may command salaries ranging from R60 000 to R120 000 per annum or more. However, it is essential to note that actual salaries can differ significantly based on individual circumstances.

Common skills required for retail positions in the Eastern Cape often include strong communication and interpersonal abilities, a basic understanding of retail operations and management principles, technical skills such as proficiency in Microsoft Office applications, and analytical skills to track sales trends and inventory levels. Additionally, adaptability, problem-solving skills, and an ability to work in a fast-paced environment are typically valued by employers.

The Eastern Cape is home to various industries that commonly employ retail professionals, including financial services sector companies, technology industry firms, manufacturing sector businesses, and small to medium-sized enterprises across multiple sectors. Other emerging fields that may also be worth exploring include e-commerce, hospitality, and tourism.

For those interested in pursuing a career in retail, there are often opportunities for advancement within the company, such as promotions to senior roles or training programs to develop specific skills. Career development typically involves taking on additional responsibilities, seeking out mentorship and coaching, and staying up-to-date with industry trends and best practices. With experience and a willingness to learn, retail professionals can progress to senior management positions, specialist roles, or even entrepreneurship.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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