Sales Administrator
Posted on 2025-04-11
Employer | Fusion Personnel |
---|---|
Salary | 10000 |
Category | It Computer |
Location | Gauteng / East Rand |
Job Summary
Requirements:
- Matric of equivalent qualification
- 2 years’ experience in a Sales Administrator or similar role
- Experience with fiber advantageous
Duties:
- FTTH / FTTB Application Processing
- FTTH / FTTB Applications
- Manage the “Unassigned” queue on the ticketing system
- Assign incoming sales to the appropriate sales representative
- Ensure all required documents are collected
- Perform credit vetting
- Prepare the application, supporting documents and Credit Report for approval
- After approval, create the customer profile in Sage
- Generate a new orders to begin installation
2. Regrades
- FTTH / FTTB Regrades:
- Assist customers with upgrades or downgrades via phone, website, or ticketing system
- Provide the customer with the necessary link to choose a package
- Save the completed form
- Update the package in the network management system
- Confirm with the customer that their package change is complete
- Record the change in the Google Sheets upgrade/downgrade log
- Close the ticket in the system
- Receive completed quotes from FTTB sales reps
- Update the package in the network management system
- Update the ticketing system
- Assign the ticket to the Accounts Department for further processing
3. Cancellations
- Assist customers with cancellations via phone, website, ticketing system, or referrals from other departments
- Send cancellation forms (FTTH) or PDFs (FTTB) to customers
- Once the cancellation request is received, update the network system with the cancellation date
- Save cancellation requests
- Create tickets for router collection
- Send cancellation confirmation emails to customers
- Update the cancellation report in Google Sheets
- Close the cancellation ticket in the system
4. Retentions
- Help retain clients by addressing their cancellation reasons and finding resolutions
- Update Google Sheets with retention details
5. Customer Queries
- Update client information upon request
- Send invoices and statements to customers
6. General Responsibilities
- Assist the outbound sales team with administrative tasks
- Ensure all tickets are attended to in the ticketing system
- Help the internal sales team with incoming calls
- Collaborate with the Client On-Boarding Department to ensure timely activation of FTTH clients
- Conduct after-sales satisfaction surveys
- Assist the Sales Manager with daily and monthly reports on new clients, renewals, regrades, retentions, cancellations and queries
- Help the Systems Analyst with network management software issues
- Support the Finance Department with failed collections and client banking details updates
- Order office supplies
- Keep filing systems up to date and store new contracts on the T-Drive
- Ensure the storeroom is tidy and secure
- Provide reception support when needed
Sales Administrator position available in Gauteng, East Rand. This job position was posted by Fusion Personnel. The job has been posted as a char8000 ad on 2025-04-11 at 01:00:53 in the It Computer category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Midrand: Internal Sales Administrator posted by Colourjet
Internal Sales Administrator required for a company in MIDRAND. Great communication skills, sales past expierience required . Working hours Monday - Friday 8.00 am til 5 pm. Internal Sales Administrator position available in Gauteng, Midrand. This job po
View Job
Internal Sales Administrator
Benoni: Sales Administrator posted by Phoenix Personnel
Sales Administrator / Secretary to assist Sales Managers with all admin tasks. Previous sales experience a must, good communication skills, own transport, able start as soon as possible for handover. Kindly submit CV to Phoenix Personnel Sales Administrat
View Job
Sales Administrator
Midrand: Senior Internal Sales Administrator (Jb5086) posted by Kontak Recruitment
"Senior Internal Sales Administrator (JB5086) Midrand, GautengR14 000 - R18 000 CTC per monthPermanentWe are looking for a detail-oriented and tech-savvy Internal Sales Administrator to support our sales team with order processing, customer account managem
View Job
Senior Internal Sales Administrator (Jb5086)
Woodstock: Sales Administrator
Main Purpose/Objectives of the Job : Information Management : Act as the Off Trade and On Trade conduit for the gathering and dissemination of information and creating exception reports where needed, with possible actions to the relevant teams on the groun
View Job
Sales Administrator
Johannesburg: Senior Sales Administrator
We are seeking a Senior Sales Administrator to join our team in the North of Johannesburg Key Performance Areas The successful candidate`s primary functions will include assisting key account managers with administration, communicating with customers and s
View Job
Senior Sales Administrator
Pretoria: Sales Administrator
About the role Sales Administrator will identify potential customers, building and maintaining relationships with clients. Report to the Sales Manager. Responsibilities Seeking new clients Managing current clients Cold calling Liaise with suppliers and dis
View Job
Sales Administrator
Richmond: Sales Order Administrator – Richmond Kzn | Remote
Technical Competencies & Experience: Handling of incoming orders from customers through emails & online platforms. Before finalizing orders, confirm product availability, pricing & order accuracy. Accurately enter & update customer information in customer
View Job
Sales Order Administrator – Richmond Kzn | Remote
Port Elizabeth: Service And Sales Administrator
Requirements: Grade 12. Office Administration certificate. Computer Literate, good Excel Minimum of three years experience in a technical administration field. ERP system in a service related industry - non negotiable Acumatica experience preferable. Exper
View Job
Service And Sales Administrator
Cape Town City Centre: Wholesale Sales Administrator (Paarden Eiland, Cape Town)
KEY RESPONSIBILES Ensure all wholesale orders are attended to on a daily basis Go through outstanding PROs and follow up with customers Batching of invoices Liaise with the warehouse team daily regarding outstanding picks Reconciling of purchase orders and
View Job
Wholesale Sales Administrator (Paarden Eiland, Cape Town)
Kempton Park: Sales Administrator
Qualifications Matric Requirements Experience in sales or related role Experience with Excel, Word, and email Duties Invoicing of Orders Sourcing of Stock Proposals Customer Quotations General Administrative Duties Interdepartmental Communication Sales Adm
View Job
Sales Administrator
Boksburg: Junior Sales Administrator Jet Park posted by The Fastener Specialist
Internal Sales Administrator required to assist external sales reps, with Quotations and invoices for their customers, and deal with enquires from customers.Must Have own reliable transport.Must be fully Bilingual in English and AfrikaansMust have Be a Sou
View Job
Junior Sales Administrator Jet Park
Durban: Sales Administrator
Role: Sales Administrator Location: Mobeni, Durban SA Start Date: Immediate 6 month contract Working Hours: 08:00 to 16:30 Monday to Friday Qualification: Must have Grade 12, Matric or NQF4 equivalent qualification. Min 5 years working experience Must have
View Job
Sales Administrator
South Africa: Sales Administrator (It)
Are you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? Were looking for an Account Manager to support our Service Delivery Managers and ensure seamless service to our c
View Job
Sales Administrator (It)
Johannesburg: Health Administrator / Sales
Requirements: RE exam or industry related qualification 2 years industry related experience (health) Knowledge of Insurance. (experience on the X Plan insurance package would be highly beneficial) Proficient in Word, Excel and Outlook Key performances: Pho
View Job
Health Administrator / Sales
Durban: Sales Administrator – Temporary
TEMPORARY POSITION SALES ADMINISTRATOR - Assist Debtor`s Team & Supply Chain with Claim or Queries Receiving Orders from the Reps/Agents Preparing and sorting of the Orders to have the pricing vetted Processing of the Orders onto the Accounting System
View Job
Sales Administrator – Temporary
Cape Town: Sales Administrator – It Industry posted by The Vocation Station
Are you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? Were looking for an Account Manager to support our Service Delivery Managers and ensure seamless service to our c
View Job
Sales Administrator – It Industry
Durban: Temporary Sales Administrator Â?? Maternity Cover, 6 Months (Mobeni)
Education & Experience: Matric (Grade 12) required. At least 23 years of experience in sales administration or a similar role. Experience working with an accounting or ERP system (e.g., Pastel, SAP, Syspro) is advantageous. Proficiency in Microsoft Office
View Job
Temporary Sales Administrator Â?? Maternity Cover, 6 Months (Mobeni)
Johannesburg: Internal Sales Administrator
Requirements: Matric certificate. Minimum of one year experience in a similar role or a customer service role Reside within reasonable proximity to Alberton. Strong attention to detail and organizational skills. Customer service-oriented personality. Profe
View Job
Internal Sales Administrator
Pretoria: Internal Sales Representative/Administrator
Our client in the Automation/Engineering industry is looking for an Internal Sales Representative to join their team in Pretoria East . Requirements: Minimum 2 years experience in internal/technical sales or customer service Excellent communication and int
View Job
Internal Sales Representative/Administrator
Pretoria East: Sales Administrator posted by Myroof
Job Title: Sales AdministratorLocation: Moreleta Park, PretoriaWe specialize in online vehicle auctions. We`re looking for a highly organized and detail-oriented Sales Administrator to manage store operations and ensure smooth sales processes.Responsibilit
View Job
Sales Administrator
Johannesburg: Sales Administrator / Internal Sales
Sales Administrator required for a well established manufacturing company in Kempton Park to carry on the following duties: Invoicing Sourcing of stock Proposals Quotations Administrative duties Communicating with various departments and clients in a profe
View Job
Sales Administrator / Internal Sales
Johannesburg: Sales Administrator
MS Office - Excel Intermediate Pastel Sage Strong Admin skills. Manage Quotes, Orders & Backorder lists on Excel Plan deliveries. Liaise with clients Organise & support the Sales team Sales Administrator position available in Gauteng, Johannesburg. This j
View Job
Sales Administrator
South Africa: Sales/Financial/Stock Administrator (Helderberg, Western Cape)
Requirements: Fully bilingual (Afrikaans & English read, write, and speak fluently). Own reliable transport. Matric certificate required (must be submitted with CV). Strong preference for candidates with Mathematics or Accounting in school. Preferred Exper
View Job
Sales/Financial/Stock Administrator (Helderberg, Western Cape)
Randburg: Sales Administrator (Remote)
Minimum requirements: The Sales Administrator role is to support the sales team, compile, maintain, report and monitor sales performance and KPIs, and compile and manage quotations and tender submissions with the sales team. The Sales Administrator will al
View Job
Sales Administrator (Remote)
Paarl: Sales Administrator
Key Responsibilities: â? Manage customer inquiries via email, phone, WhatsApp, and social media. â? Check stock availability and suggest alternatives when needed. â? Assist walk-in clients and schedule farm viewings. â? Generate quotes, invoices, and sales
View Job
Sales Administrator