Job Description
- Assist the Store Manager with the day-to-day management of the store
- Supervise and support store staff to ensure high levels of customer service
- Ensure the store is well merchandised, organised, and fully stocked
- Assist with stock control, stock takes, and inventory management
- Monitor sales performance and assist in achieving store sales targets
- Handle customer queries and complaints in a professional manner
- Ensure compliance with company policies, procedures, and health & safety regulations
- Assist with staff scheduling, training, and performance management
- Support receiving, dispatching, and control of incoming and outgoing stock
- Maintain a clean, safe, and efficient store environment
Minimum Requirements
- Matric (Grade 12)
- 3–5 years’ experience in a hardware or building materials retail environment
- Previous experience in a supervisory or assistant management role
- Strong knowledge of hardware, building materials, or related products
- Good leadership and team management skills
- Excellent customer service and communication skills
- Experience with stock control and inventory management
- Computer literacy (POS systems and MS Office advantageous)
- Ability to work retail hours, including weekends and public holidays
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About FMCG Retail Jobs in Eastern Cape
FMCG retail positions in Eastern Cape, South Africa offer a dynamic and fast-paced work environment. Generally, the job market for FMCG retail roles in this region is competitive, with many established multinationals operating in the area. Typically, these roles involve managing store operations, supervising staff, and driving sales growth.
Salaries for FMCG retail positions in Eastern Cape can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries for these roles typically range from R300 000 to R600 000 per annum, although this is only a rough guide and actual salaries may differ significantly. For example, experienced managers or those working in larger retail organizations may earn higher salaries, while entry-level positions may start at lower end of the spectrum.
Common skills required for FMCG retail roles include excellent communication and leadership skills, as well as strong analytical and problem-solving abilities. Other key competencies often include technical knowledge of product management, inventory control, and customer service standards. Generally, candidates with experience in retail or a related field are well-suited to these types of roles.
Many FMCG retail positions are employed in various industries such as manufacturing sector, technology industry, financial services sector, and more. These roles often involve working closely with suppliers, managing logistics, and ensuring product availability.
In terms of career development, FMCG retail professionals can typically expect opportunities for advancement into management or leadership roles. Often, these opportunities arise through experience, training programs, or internal promotions. With continued growth and innovation in the industry, it is also common for skilled professionals to transition into specialized areas such as sales, marketing, or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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