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Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps

Date 2024-11-25
Job Title Office Manager (Insurance)
Employer AtripleA recruitment & temps
More Information
Salary 25000
Category Insurance And Investments
Location Eastern Cape
/ Eastern Cape

Job Summary

Office Manager (Insurance)

Location: Eastern Cape, South Africa

Salary:

R25 000 – R30 000p.m

Our client in the Insurance industry is looking for an Office Manager to manage and oversee branch administration and support to sales.

Key responsibilities

  • Travelling will be required to the various offices (Mthatha, Queenstown, Lusikisiki, King Williams Town)
  1. Manage all client liaison and sales support in the branch offices
  • Manage the service delivery to external and internal clients (TCF)
  • Handle and report complaints effectively (TCF)
  • Manage compliance and effectiveness of client service levels (TCF)
  • Monitor the quality of all client services administration towards sales (TCF)
  • Assist sales to ensure that sales targets are achieved
  • Management, adherence and control of client survey (TCF)
  • Management of business retention
  1. Manage new business policy administration
  • Oversee efficiency & accuracy of data capturing (TCF)
  • Oversee compliance of quality assurance on all new business processes (TCF)
  • Oversee Tick off procedures and policies (TCF)
  1. Manage claims administration
  • Review claims to ensure that personnel have processed it promptly, and made notes on the system (TCF)
  • Maintain that claims procedures are adhered to (TCF)
  • Follow procedures on storage of claims documentation (TCF)
  1. Management of budgetary control
  • Compile budget
  • Manage branch office expenses within budgetary constraints
  • Plan and develop methods and procedures to lower operational expenses
  • Manage the purchasing, inventory stocks and supplies
  1. Report on Branch Office Operations
  • Submit report on monthly administration activity on daily functioning of the offices, challenges
  • Provide weekly stats to Sales on outstanding correspondence on new business
  • Oversee the submission of claims registers
  1. Management of logistics
  • Ensure branch offices adheres to the corporate identity
  • Ensure offices are well maintained
  • Liaise with facilities department for any maintenance related issues
  1. Responsible for compliance and TCF
  • Adhere to company policies and procedures, code of conduct in accordance with FSB and regulatory requirements
  • Coach staff on relevant legislation and industry principles
  • Coach staff on relevant business rules, policies, procedures (Assupol, CNS, Kestrel and PL)
  1. Comply with FAIS requirements
  • Supervise employee representative when rendering services under supervision
  • Submit supervision evidence to HR on a monthly basis
  • Mentor and train supervisee to ensure that they have a proper understanding of products
  • Observe meetings between employee and clients
  1. Management of staff
  • Audit and control of attendance registers
  • Manage staff leave
  • Monitor and review staff performance monthly and bi-yearly(TCF)
  • Manage branch operations effectively
  • Responsible for training, development and on-going coaching of staff
  • Comply with disciplinary and grievance procedures
  • Management of updating IT programs
  1. Management of the integration process
  • Compliance of cross integration of policies and procedures amongst branch office staff (Assupol, CNS, PL, Kestrel)

Requirements

  • Degree: Business Management
  • RE 5 (Representatives)
  • RE 1 (Key Individuals) (Advantage)
  • Recognised qualification as per the FSB list of recognised qualifications
  • 4 Years` Experience in the Insurance Industry;
  • 3 years in Management
  • Experience in Category A, B, C and Retail Benefits
  • Legislation – FAIS, FICA, FSB, NCA, LTIA, PPR
  • Life Insurance Industry – Category 1 (A,B,C)
  • Assupol Statute
  • HR Legislation – Code of Conduct; BCEA, LRA, Disciplinary Codes, EE

Send your CV and latest pay slip to AtripleA recruitment & temps
Office Manager (Insurance) position available in Eastern Cape, Eastern Cape. This job position was posted by AtripleA recruitment & temps. The job has been posted as a free ad on 2024-11-25 at 16:12:25 in the Insurance And Investments category

Click Go Apply to apply online!

View Job  East London: Financial Manager posted by Staff Solutions

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We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


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Posted in Jobs in Eastern Cape

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Eastern Cape: Office Manager (Insurance) posted by AtripleA recruitment & temps

Date 2024-11-25
Job Title Office Manager (Insurance)
Employer AtripleA recruitment & temps
More Information
Salary 25000
Category Insurance And Investments
Location Eastern Cape
/ Eastern Cape

Job Summary

Our client in the Insurance industry is looking for an Office Manager to manage and oversee branch administration and support to sales.

Key responsibilities
• Travelling will be required to the various offices (Mthatha, Queenstown, Lusikisiki, King Williams Town)

1. Manage all client liaison and sales support in the branch offices
• Manage the service delivery to external and internal clients (TCF)
• Handle and report complaints effectively (TCF)
• Manage compliance and effectiveness of client service levels (TCF)
• Monitor the quality of all client services administration towards sales (TCF)
• Assist sales to ensure that sales targets are achieved
• Management, adherence and control of client survey (TCF)
• Management of business retention

2. Manage new business policy administration
• Oversee efficiency & accuracy of data capturing (TCF)
• Oversee compliance of quality assurance on all new business processes (TCF)
• Oversee Tick off procedures and policies (TCF)

3. Manage claims administration
• Review claims to ensure that personnel have processed it promptly, and made notes on the system (TCF)
• Maintain that claims procedures are adhered to (TCF)
• Follow procedures on storage of claims documentation (TCF)

4. Management of budgetary control
• Compile budget
• Manage branch office expenses within budgetary constraints
• Plan and develop methods and procedures to lower operational expenses
• Manage the purchasing, inventory stocks and supplies

5. Report on Branch Office Operations
• Submit report on monthly administration activity on daily functioning of the offices, challenges
• Provide weekly stats to Sales on outstanding correspondence on new business
• Oversee the submission of claims registers

6. Management of logistics
• Ensure branch offices adheres to the corporate identity
• Ensure offices are well maintained
• Liaise with facilities department for any maintenance related issues

7. Responsible for compliance and TCF
• Adhere to company policies and procedures, code of conduct in accordance with FSB and regulatory requirements
• Coach staff on relevant legislation and industry principles
• Coach staff on relevant business rules, policies, procedures (Assupol, CNS, Kestrel and PL)

8. Comply with FAIS requirements
• Supervise employee representative when rendering services under supervision
• Submit supervision evidence to HR on a monthly basis
• Mentor and train supervisee to ensure that they have a proper understanding of products
• Observe meetings between employee and clients

9. Management of staff
• Audit and control of attendance registers
• Manage staff leave
• Monitor and review staff performance monthly and bi-yearly(TCF)
• Manage branch operations effectively
• Responsible for training, development and on-going coaching of staff
• Comply with disciplinary and grievance procedures
• Management of updating IT programs

10. Management of the integration process
• Compliance of cross integration of policies and procedures amongst branch office staff (Assupol, CNS, PL, Kestrel)

Requirements
• Degree: Business Management
• RE 5 (Representatives)
• RE 1 (Key Individuals) (Advantage)
• Recognised qualification as per the FSB list of recognised qualifications
• 4 Years` Experience in the Insurance Industry;
• 3 years in Management
• Experience in Category A, B, C and Retail Benefits
• Legislation – FAIS, FICA, FSB, NCA, LTIA, PPR
• Life Insurance Industry – Category 1 (A,B,C)
• Assupol Statute
• HR Legislation – Code of Conduct; BCEA, LRA, Disciplinary Codes, EE

View Job  East London: Aluminum Dispatching Manager posted by Profile Personnel

Send your CV and latest pay slip to AtripleA recruitment & temps
Office Manager (Insurance) position available in Eastern Cape, Eastern Cape. This job position was posted by AtripleA recruitment & temps. The job has been posted as a free ad on 2024-11-25 at 16:11:42 in the Insurance And Investments category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


Here are some more related positions


Gauteng: Receptionist / Office Manager posted by Reeflords Property Development (PTY) LTD

RECEPTIONIST / OFFICE MANAGER VACANCY!Our company is looking to hire a talented young ( in their 20s )and energetic Receptionist & Office manager to join our family! We are based in Fourways and would love the ideal candidate to be staying close by for tr


View Job
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Posted in Jobs in Eastern Cape

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