| Date | 2024-10-16 |
|---|---|
| Job Title | Receptionist |
| Employer | Hire Resolve More Information |
| Salary | 0 |
| Category | Clearing And Forwarding |
| Location |
Eastern Cape / Eastern Cape |
Job Summary
Hire Resolve`s Client is looking for a dedicated and professional Receptionist to join their dynamic team. As the Receptionist, you will be the first point of contact for our clients and visitors, responsible for creating a welcoming atmosphere while performing various administrative tasks.
Your role will be essential in ensuring that our office runs smoothly and efficiently, contributing to our mission of delivering top-notch services in the recruitment sector.
Responsibilities
- Welcome and greet visitors professionally.
- Answer incoming calls and direct them to the appropriate personnel.
- Manage the reception area, ensuring it remains tidy and inviting.
- Good knowledge of GMPs / HACCP / FSSC 22000 regulatory requirements, housekeeping, and health and safety
- Numerical and analytical skills.
- Schedule and manage appointments and meetings.
- Handle incoming and outgoing mail and deliveries.
- Assist with various administrative tasks, including filing and documentation.
- Maintain office supplies inventory and order supplies as necessary.
- Provide exceptional customer service to clients and staff.
- Ensure the confidentiality and security of information.
Telephone and Visitor Management:
- Answer, direct, and forward telephone calls, ensuring detailed messages are taken when necessary.
- Welcome, assist, and guide visitors and contractors to the appropriate department or staff member.
- Conduct visitor/contractor screening before they access reception, prioritizing safety for the company and its employees.
- Announce all visitors before escorting them to the appropriate staff or department.
- Ensure visitors and contractors comply with PPE requirements and adhere to company policies and procedures.
Administrative
Responsibilities:
- Distribute print materials or copies to the appropriate department.
- Manage visitor/contractor logs and questionnaires, reporting any discrepancies to management.
- Handle mail collection and delivery.
- Assist in organizing and preparing for meetings, conferences, and conference calls.
- Prepare refreshments and meals for meetings.
- Arrange car hire and coordinate transportation for international visitors.
- Address public inquiries.
- Organize repair services for office equipment.
- Monitor, order, and distribute office supplies, kitchen items, and hygiene products.
- Maintain the cleanliness and organization of the front office, server room, and storage areas.
- Provide assistance with kitchen housekeeping when necessary.
Employee Management:
- Manage employee access to the UNIS system for clocking in and out.
- Coordinate annual medical checks and police clearances for new employees.
- Assist the accounting department with supplier invoice processing for month-end.
- Maintain the skills matrix and employee training records.
- Organize and maintain filing systems for customers and suppliers.
Support Services:
- Offer word processing and secretarial support to all departments.
- Assist with maintaining the BEE certificate file by requesting updated or new supplier certificates.
- Provide administrative support to Directors, Managers, Supervisors, and staff as needed.
- Perform additional related tasks as required.
Requirements
- Grade 12 or NQF level 4 qualification.
- Higher National Diploma or National Diploma (advantageous).
- 5 years working experience.
- Proven experience as a Receptionist or in a similar administrative role.
- High school diploma or equivalent; additional certification in Office Administration is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Good written and communication skills in English / Afrikaans
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize effectively.
- Professional appearance and demeanor.
- Prior experience in a recruitment agency is an advantage.
Other Requirements:
- Willingness to learn all applicable food safety requirements and company policies.
- Able to work overtime when needed
Benefits
Contact Hire Resolve for your next career-changing move.
