Job Description
About the Role
Motus Mobility Solutions, a world leader in its field of specialisation, is seeking an experienced IT Desktop Support Engineer to join their dynamic and highly skilled IT Team. The successful candidate will report directly to the Head of Infrastructure and Support and be responsible for providing technical support, maintenance, and troubleshooting for end-user computing environments across Motus Mobility Solutions.
Key Responsibilities
- End-User Support: Provide first and second-line technical support to employees across all business units (onsite and remote)
- Troubleshoot hardware, software, and network-related issues in a timely and professional manner
- Manage user incidents and service requests through the IT Service Management (ITSM) system with is ManageEngine Service Desk
- Install, configure, and maintain desktop and laptop computers, mobile devices, printers, and other peripherals
- Deploy and update operating systems, applications, and patches via centralised management tools
- Support Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive
- Ensure device compliance with security policies, antivirus, encryption, and access control standards
- Manage software installations and license tracking according to vendor and company policies
Requirements
- Diploma or degree in Information Technology, Computer Science, or a related field
- 3 years experience in IT desktop support or end-user computing
- Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and common enterprise applications
- Experience with remote desktop tools and ticketing systems (e.g., ManageEngine)
- Understanding of TCP/IP, DHCP, DNS, and VPN connectivity
- Familiarity with endpoint management tools (e.g., Cytomic)
Qualifications
None
Salary & Benefits
Salary details will be discussed during the recruitment process.
Motus Corporation Values
The ability to meet deadlines, effectively handle challenging situations, and work well under pressure are essential for this role. The successful candidate must live up to the Company values and be willing to work overtime and standby (weekends).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Ekurhuleni
Ekurhuleni, the economic hub of Gauteng province, is home to a thriving IT and computing industry. As with many parts of South Africa’s tech sector, job seekers in Ekurhuleni can expect to find a wide range of opportunities in this field. Typically, IT and computing jobs are in high demand due to the growing need for digital solutions across various industries.
Generally, salaries for IT and computing professionals in Ekurhuleni tend to fall within broad ranges, with experience, company size, and industry sector affecting actual salaries. For instance, junior positions may start around R300 000 – R500 000 per annum, while senior roles can exceed R1 million. However, these figures are only a rough guide, as actual salaries can vary significantly depending on individual circumstances.
Common skills required for IT and computing roles in Ekurhuleni include proficiency in programming languages such as Java or Python, knowledge of software development methodologies like Agile, experience with cloud platforms like AWS or Azure, understanding of data analytics tools like Excel or Tableau, and familiarity with operating systems like Windows or Linux. Additionally, strong problem-solving skills, attention to detail, and excellent communication abilities are often essential for success in this field.
The technology industry is one of the main sectors that commonly employs IT and computing professionals. Financial services sector companies, manufacturing firms, and government agencies also require a range of technical expertise to operate effectively in today’s digital landscape. Other industries, such as healthcare and education, may also be significant users of IT solutions.
For those looking to develop their careers in this field, there are numerous opportunities for growth and development. Typically, career progression involves moving into more senior roles, taking on leadership responsibilities or specializing in a particular area of expertise. Many companies offer training programs, mentorship schemes, and online courses to help employees upskill and reskill. With the ever-evolving nature of technology, it’s essential for IT professionals to stay adaptable, curious, and committed to lifelong learning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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