Management of Site Teams Site management Quality control and inspections of the site. · Site Supervisor role . · Manage, inspect, monitor of all and any site supplies & consumables. · Identify & implement methods to reduce wastage and improve savings. · General oversight of all site consumables & supplies. General Site responsibilities · Inspections to sites allocated as per management. · Quality control to sites allocated for garden & cleaning services. · Reporting on site conditions. · Drafting of reports weekly / Monthly as needed. · Inspections on communal grounds and exclusive use areas. · Managing KPIs on SLA. · Ensuring quality of sites are on standards. · Inspection of gardens and general building conditions. · Compiling cost estimates on projects. · Minor project supervision. · Administration and record keeping. Building management · Setting up site or online meetings with clients & agents. · Joining in on meetings with clients to represent the company. · Complaints resolution & handling. · Ensuring Scope of work is continuously adhered to on the clients site. · Responding to clients via email, joining in on WhatsApp groups. · Inspection & reporting on site condition · Communicating with tenants, residents & stakeholders via email. · Resolving maintenance related issues through contractors on site. · Managing KPIs of site contractors · Managing WhatsApp groups related to property maintenance & operations. · Drafting of detailed professional building manager reports. Security · Daily monitoring and checking if security fence are in working order, or by method of de-briefing the guard on site. · Check & test the functionality of the main access gates on a regular basis and report on such to stakeholders. · Informing stakeholders of any security breaches · Monitoring daily sign in and out of security personnel. · OB book inspections on a daily basis, reporting to stakeholders on findings. · Testing of response time for armed response teams once monthly at random times. · Monitoring and managing security camera system on site. · Procurement, vetting and appointing of security installations & repairs specialists when needed on approval of stakeholders. · Monthly meetings with security manager to brief and assess security measures. · Engaging with security to assist with enforcing conduct rules of estate. Garden & Grounds · Controlling and managing of Groundskeepers on site. · Quality control measures and KPIs manage for gardening personnel. · Preventative and seasonal garden maintenance management and monitoring of service provider. · Procurement, vetting and appointing of reputable landscapers to tend to upgrade on approval of stakeholders. Handyman duties · Procurement, Vetting and appointing of reputable contractors on approval of stakeholders to tend to maintenance repairs. · Basic handyman duties Installation of light bulbs on communal grounds It will not include projects, carpentry or any specialized labour functions. Cleaning · Managing of service level agreements KPIs · Inspections of site cleaning · Meeting with cleaning contractor when needed to discuss concerns & resolve KPI concerns. Administration duties · Sending and receiving emails to and from residents & stakeholders. · Run a detailed petty cash in & out with recon system. · Administrative security duties as required by the stakeholders. · Weekly, monthly & annual reports as the stakeholders might request. · Handling of routine complaints of the residents · Sending of warnings, notices & fine letters to tenants & residents. · Management of conduct rules & policies with support of managing agent & stakeholders. · Housekeeping duties of office on site · Issuing of welcome packs & conduct rules to new tenants. After hours emergency appointment of service providers. Grade 12 Computer Literate Building Manager experience Facilities management experience Handyman experience Well spoken
