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Ekurhuleni: Service Advisor




Date 2024-05-14
Job Title Service Advisor
Employer
More Information
Salary
Category Customer Service Support
Location Gauteng
/ Ekurhuleni

Job Summary

A renowned dealership specializing in premium brand vehicles is seeking a dynamic and experienced Service Advisor to join their team, based in Jhb East.

Requirements:

Matric Drivers license Excellent communication skills Strong administration skills, systematic, client centric Outgoing and not scared for a challenge Kerridge or Automate or Autoline or Evolve experience

Responsibilities:

Welcome customers and capture the relevant information, assuring that client needs are addressed. Check vehicle in with client, tale VCH of each vehicle. Follow up on parts ordered, and bookings are made to suite customer daily. Keep customers up to date about information on status of the vehicle. Handle queries/concerns of customers as per the customers concerned daily. Make out job cards, accurately and timeously and put job cards through for costing daily. Arrange hire vehicles for customers, obtaining the necessary authority to do so. Collect Payments from customers that are due, prior to handing back the vehicle. Please note that only experienced candidates will be considered and contacted. Apply ONLINE now at:

Service Advisor position available in Gauteng, Ekurhuleni. This job position was posted by . The job has been posted on 2024-05-14 in the Customer Service Support category

Click Go Apply to apply online!


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Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


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Ekurhuleni: Service Advisor




Date 2024-05-03
Job Title Service Advisor
Employer
More Information
Salary R16 000 Monthly
Category Customer Service Support
Location Gauteng
/ Ekurhuleni

Job Summary

Our Client in the Commercial/Trucking Business is urgently looking for a Service Advisor to join their team in the East Rand, Gauteng

Requirements:

Matric Certificate/ Grade 12 Relevant training/qualifications as a Service Advisor or similar role. Code 8 Licence Min 3 -5 years experience in similar role. A strong understanding of automotive technology and the automotive industry. Skills: MS Excel, PowerPoint, Word & EVOLVE. Able to handle 30 -35 Job cards per day. Maintain a maximum open WIP of 25 job cards. Duties and

Responsibilities:

Greeting customers and assisting with queries. Opening of estimates and job cards for work to be done. Ensure the Estimate goes to client via email and phone call, go ahead is received within one hour of booking or truck arrival. Consulting with mechanics, foreman or technical advisors regarding necessary repairs and possible alternatives to expensive repairs. Inform clients of campaigns available for their vehicle and upsell hours from campaigns. Check and inform if vehicle is in warranty, truck is under service plan or maintenance plan, and if the item to be done is covered in the plan or if the client need to be billed. Communicate with parts department to ensure timeous availability of parts. Obtain various order numbers and issue the go ahead to the foreman and technicians. Update clients 4 hourly on the status of vehicles and prepare and cost the job cards to be invoiced before the vehicle is released. Explain all work done to client prior to collecting the vehicle and ensure all work is covered or if there is additional work required. Control the daily Workshop workflow sheet. Send out by end of business day. Control the Workshop efficiency report, hours allocated vs worked. Control the gate pass book and company policies regarding vehicle movements i.e. No vehicle leave without payment. Manage and oversee the dealerships workflow and schedule between departments. Call customer to advise them about service changes or vehicle pick up times. Maintain positive customer relationships to ensure repeat business. Adhere to all company policies. Send payment Proof of Accounts and ensure the debtors is loaded and removed Apply now Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.

Service Advisor position available in Gauteng, Ekurhuleni. This job position was posted by . The job has been posted on 2024-05-03 in the Customer Service Support category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


Here are some more related positions


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Posted in Uncategorized

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