Job Description
About the Role
As an Assistant Club General Manager at Moses Mabhida Collection, you will play a crucial role in delivering exceptional customer experiences and driving business growth for our premier 5-star club. Your purpose is to inspire people to live active lives while providing world-class service that exceeds member expectations.
Key Responsibilities
- Financial Management: Ensure the club operates as a profitable business unit by controlling income and expenses against budget, managing risk (salary requirements, Audit reports, etc.)
- Facility Management: Manage operations and health and safety procedures according to company standards
- People Management: Recruit, develop, and train staff; implement policies, procedures, and systems; ensure effective communication with all club staff
- Customer Experience: Implement and sustain a strong member focus, providing solutions to queries and complaints in line with the company policy
- Competitor Analysis: Conduct regular analysis of the competitor landscape to mitigate risk
Requirements
- Matric or equivalent (NQF level 4)
- Previous managerial experience at General Manager level with a successful track record, or 2IC to a General manager
- Hospitality or general management diploma or degree
- Financial proficiency and good financial acumen
- Business owner approach
- Solid understanding of the market and competitor landscape
Qualifications
None mentioned in original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in KwaZulu-Natal
The catering and hospitality industry in KwaZulu-Natal is generally a vibrant sector, with many businesses operating in the region, often driven by tourism and local demand for food and beverage services. Typically, this industry is characterized by seasonal fluctuations, with peak periods during holidays and events, which can impact job availability and stability.
In terms of salary expectations, catering and hospitality roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide a precise range, salaries for entry-level positions in this field are often generally between R15 000 and R25 000 per annum, with more senior or specialized roles commanding salaries ranging from R30 000 to R60 000 per annum or more. However, these figures are only a rough guide, and actual salaries may differ depending on individual circumstances.
Common skills for success in catering and hospitality roles include strong communication and interpersonal skills, attention to detail, ability to work well under pressure, and basic knowledge of food safety and sanitation procedures. Additionally, many employers place a high value on teamwork, adaptability, and the ability to multitask. Other useful skills may include proficiency in POS systems, inventory management, or social media marketing.
The catering and hospitality industry is diverse, with various sectors employing these roles, including financial services sector events, technology industry conferences, manufacturing sector functions, and tourism-related establishments. Many businesses in these industries also require staff for evening and weekend shifts, as well as flexibility to work on short notice.
For those looking to progress their careers in this field, opportunities exist for advancement to management or supervisory roles within existing companies, or even to start one’s own catering or hospitality business. Many organizations also provide training and development programs to enhance skills and knowledge, which can be beneficial for career progression.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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