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eThekwini: IT Support Technician posted by Crayon Technologies Ltd

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Job Description

About the Role

Our client is seeking a dedicated IT Support Technician to join their expanding team in KwaZulu-Natal. The role involves providing exceptional first and second line technical support, managing IT environments, and ensuring smooth systems operation.

Key Responsibilities

  • Provide onsite and remote technical support to clients and users
  • Diagnose and resolve hardware, software, and network issues
  • Install and maintain systems, applications, and network equipment
  • Set up new workstations, printers, and other peripherals
  • Manage user accounts, permissions, and data backups
  • Apply IT security best practices and perform preventative maintenance
  • Maintain clear documentation and collaborate with senior technicians

Requirements

  • Matric / Grade 12 certificate
  • Relevant IT qualifications: A, N, or MCSE (or equivalent)
  • Minimum 3 years experience in an IT support or technician role
  • Proficient in Windows OS, Microsoft Office Suite, Active Directory, and basic networking (TCP/IP, DNS, DHCP)

Qualifications

  • Valid Code 08 drivers license
  • Own reliable transport

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in KwaZulu-Natal

In KwaZulu-Natal, the IT and computing sector is generally thriving, with a growing demand for skilled professionals to drive innovation and digital transformation across various industries. Typically, this growth translates into a range of job opportunities in various sectors, including financial services, technology, manufacturing, and healthcare. Generally speaking, career prospects in this field are considered stable and secure.

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The typical salary range for IT and computing roles in KwaZulu-Natal can vary significantly depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions typically fall within the R400 000 – R600 000 per annum range, while senior or specialized roles can command salaries between R800 000 – R1 500 000 per annum. However, it is essential to note that these are broad ranges and actual salaries may vary significantly depending on individual circumstances.

Common skills for IT and computing professionals in KwaZulu-Natal include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like SQL or NoSQL, knowledge of operating systems and networking protocols, and familiarity with cloud computing platforms. Other essential skills often include problem-solving, analytical thinking, communication, and collaboration.

Industries that commonly employ IT and computing professionals in KwaZulu-Natal include the financial services sector, technology industry, manufacturing sector, and healthcare sector. These sectors require skilled professionals to manage and maintain their digital infrastructure, develop innovative solutions, and ensure data security and integrity.

For career development, IT and computing professionals in KwaZulu-Natal can expect opportunities for advancement through various routes. Typically, this involves gaining relevant certifications, pursuing higher education qualifications, or taking on specialized roles within the company. Many organizations also invest heavily in employee training and development programs, providing ongoing support and mentorship to help professionals grow and develop their skills.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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