Job Description
About the Role
Unique Personnel Ltd is seeking a skilled Technical Trainer to join our team as a dual function Operator Trainer and Technical Trainer. As a key member of our training centre, you will be responsible for preparing and presenting high-quality training material, promoting our products through conduct, speech, and appearance, and assisting our service and sales department on technical issues.
Key Responsibilities
- Prepare and present training material of a professional standard
- Promote the Company’s products in conduct, speech, and appearance
- Develop models and tasks to assist learners/attendees in the learning process
- Assist the service and sales department on technical issues
- Maintain the simulators (operator and technical)
- Help in the everyday running of the training Centre
Requirements
- Relevant Higher Certificate / NQF5
- Qualified Artisan Experience: Minimum of 3-5 years heavy Hydraulics & Auto Electrical experience
- Knowledge of all Microsoft Office products such as Outlook, Word; Excel; PowerPoint
- Willingness to travel, including overseas and neighbouring countries
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Customer service / support Jobs in KwaZulu-Natal
In KwaZulu-Natal, the customer service and support industry is typically a growing sector, driven by the increasing need for effective communication and problem-solving skills in various sectors. As a result, this field offers a range of opportunities for individuals who are passionate about delivering exceptional service to clients and customers. Generally, career progression in this field can lead to more senior roles with greater responsibility and higher earning potential.
Typically, salaries for customer service and support professionals in KwaZulu-Natal fall within the broad range of R300 000 to R600 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these figures are general estimates and actual salaries can vary significantly.
Common skills required for customer service and support roles include excellent communication and interpersonal skills, problem-solving abilities, a strong work ethic, attention to detail, adaptability, and technical proficiency in tools such as CRM software or helpdesk platforms. Often, candidates with experience in sales, marketing, or human resources also possess valuable transferable skills that can be applied to these types of roles.
Many industries commonly employ customer service and support professionals, including financial services sector, technology industry, manufacturing sector, and e-commerce companies. The demand for skilled customer-facing staff is high across various sectors, making this a versatile field with opportunities for growth.
Career development in customer service and support often involves progressing to more senior roles such as team leader or supervisor, where individuals can develop their leadership skills, mentor others, and contribute to the overall strategy of the organisation. Typically, employees in these roles have several years of experience under their belt, and may also have opportunities for career advancement into management positions or specialist roles within the company.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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