Job Description
About the Role
To provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation.
Key Responsibilities
- Provide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels.
- Install, configure, and maintain operating systems (Windows 10/11, macOS) and enterprise applications, including Microsoft Office Suite, Adobe, and company-specific software.
- Troubleshoot hardware and software issues and manage user accounts through Microsoft 365 and Active Directory.
- Log, track, and resolve IT support requests using ticketing systems (e.g., Freshdesk).
- Set up and deploy new workstations, ensuring compliance with company IT policies and standards.
- Perform routine system maintenance, updates, and patch management.
- Train and support employees on new technologies and IT best practices.
- Assist with LAN/WAN and CCTV network monitoring, troubleshooting, and upgrades.
- Support network and endpoint security, including antivirus solutions, endpoint protection, and access controls.
- Maintain accurate IT asset inventories and document all support activities and resolutions.
Requirements
- IT-related qualification or certification (e.g., CompTIA A+, CompTIA Network+).
- MCSE/MCSA or CCNA certification will be advantageous.
- Valid driver’s license.
- 1–3 years’ experience in an IT support or help desk role (corporate or enterprise environment preferred).
Qualifications
No qualifications mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Sales Jobs in Eastern Cape
The automotive sales industry in Eastern Cape is generally a vibrant and dynamic field, with many companies operating in the region. Typically, this sector experiences fluctuations in demand due to economic cycles and consumer trends, resulting in varying levels of job availability. However, with the growing popularity of car ownership in South Africa, the demand for skilled automotive sales professionals remains steady.
When it comes to salaries, automotive sales positions in Eastern Cape typically offer broad ranges, with general estimates ranging from R200 000 to R500 000 per annum, depending on experience, company size, and industry sector. It is essential to note that actual salaries can vary significantly due to factors such as individual performance, market conditions, and the specific requirements of the role.
Common skills required for automotive sales roles include strong communication and interpersonal skills, a solid understanding of vehicle models and technical specifications, excellent negotiation and closing techniques, and the ability to work in a fast-paced environment. Additionally, many companies place emphasis on customer service, so being able to handle complex queries and provide exceptional after-sales support is often highly valued.
The automotive industry sector commonly employs sales professionals, with a strong presence of dealerships, workshops, and vehicle manufacturers operating in the region. Financial services, technology industries, and manufacturing sectors also frequently require skilled sales staff for their automotive divisions.
Career development opportunities are available within the automotive sales industry, with many companies offering training programs, mentorship schemes, and performance-based promotions to help professionals advance in their careers. Typically, sales professionals can expect to progress through roles such as sales consultant, team leader, or even general manager, depending on their skills, experience, and company policies.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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