Franschhoek: Front Desk Agent – Luxury Boutique Hotel – Franschhoek | Lb posted by Kendrick Recruitment

Front Desk Agent – Luxury Boutique Hotel in Franschhoek Are you a people-person with a passion for exceptional guest service? Kendrick Recruitment is seeking a warm, professional Front Desk Agent to join a stunning luxury boutique hotel in the heart of Franschhoek. This is a fantastic opportunity for someone who loves hospitality, thrives in a refined environment, and enjoys creating memorable guest experiences. The ideal candidate will be well-presented, detail-oriented, and confident in handling guest check-ins, reservations, and daily front office operations. You’ll be the face of the property — welcoming guests with a smile, managing communications efficiently, and ensuring each stay runs seamlessly from start to finish. Requirements: Previous front office or guest relations experience in a luxury hotel environment Excellent communication and interpersonal skills Strong administrative and organisational abilities Knowledge of hotel booking systems (Opera, RoomRaccoon, or similar) Well-groomed, professional presentation South African citizen or valid work permit ✨ Join a team that values excellence, charm, and genuine hospitality. ✨