Job Description
About the Role
We are seeking an experienced Restaurant Manager to join our team in Franschhoek, Western Cape. The successful candidate will support the Food and Beverages service and staff by supervising the Restaurant team to achieve the strategic direction and annual plans for the Restaurant.
Key Responsibilities
- Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements.
- Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed.
- Prepare and supervise the mise-en-place for each meal period including preparations for room service orders.
- Greet and assist guests according to company standards.
- Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations.
- Coordinate with the Head Chef/Hotel Manager/Group Operations Manager to ensure the wine list and menu are up to date and communicate about daily operations and guest feedback.
- Attend necessary meetings and training courses.
- Monitor the performance of the restaurant team members, ensuring compliance with standards and protocols.
- Continuously assess and support staff development, identifying areas for improvement and training.
- Conduct disciplinary discussions with underperforming Restaurant team members where retraining and coaching have failed to bring about the desired results.
- Take charge of stock count procedures and ensure this is submitted to the stores department in a timely manner.
- Monitor staff punctuality and absenteeism and keep PRP/ESS systems up to date.
- Ensure shifts are adequately staffed, facilitating shift scheduling when necessary.
- Be proficient in the Restaurant POS system, responsible for end-of-day procedures, guest settlements, voids, discounts, corrections, cash-up’s and adjustments.
- Report back on monthly expenditure budget during MIS meetings and handle any queries from Finance Department based on revenue / expense results.
- Assist in brainstorming new ideas, concepts, and themes for seasonal menus, events, and special occasions.
- Do pre- and post-inspections of all conference venues, private dinners, braais and picnic set-ups.
- Coordinate arrangements for groups with the relevant parties and ensure internal function sheets are prepared and distributed accordingly.
- Report and rectify all potential and real hazards immediately.
Requirements
- 3 years experience in a supervisory role within a fine dining or 5-star Hotel restaurant or hospitality environment.
- Excellent knowledge of food and beverage service standards.
- Proficiency in using restaurant POS systems.
Qualifications
Matric Certificate
Salary & Benefits
Not applicable
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Stellenbosch
The catering and hospitality industry is a dynamic sector in Stellenbosch, South Africa, with a growing demand for skilled professionals to cater to the local tourism industry. Typically, job seekers in this field can expect a competitive salary range, although it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries in catering and hospitality are on the lower to moderate side compared to other industries.
Common skills required for roles in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to multitask, effective time management, customer service skills, and knowledge of food safety and hygiene protocols. Typically, candidates with experience in the industry or relevant vocational training are preferred. Some common certifications, such as a Food and Beverage Management Certificate or a Hospitality Studies degree, can also be advantageous.
The catering and hospitality sector is often found in various industries, including financial services, technology industry, manufacturing sector, hotels, restaurants, and event management companies. These roles may involve working in kitchens, front-of-house staff, management positions, or specialized areas such as events or conferences.
Career development opportunities in the catering and hospitality industry are diverse and varied. With experience and additional training, professionals can move into senior roles, take on leadership positions, or specialize in specific areas of the industry. Common career progression paths include moving from entry-level to supervisory roles, progressing to management positions, or transitioning into related fields such as event planning or food production. Additionally, some professionals choose to pursue further education and training to enhance their skills and expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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