Job Description
About the Role
We are seeking an experienced Restaurant Manager to join our Premium Grill & Steakhouse in Franschhoek. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring strict adherence to service standards, and driving revenue growth through targeted upselling training.
Key Responsibilities
- Service Leadership & Floor Presence
- Active Floor Management: Maintaining 100% visibility during peak lunch and dinner services to oversee the pace, flow, and table rotations.
- Quality Control: Ensuring every plate meets exact specifications regarding culinary standards, pairings, and presentation before it leaves the pass.
- Guest Relations: Managing high-profile patrons and international tourists, resolving all on-floor complaints immediately to protect the establishment’s reputation.
- Financial & Operational Accountability
- Cost Management: Implementing strict controls over food and beverage margins; monitoring portion control and reducing wastage.
- Revenue Generation: Driving “Average Spend per Head” through targeted upselling training for premium menu items and wine pairings.
- Stock Control: Overseeing high-frequency stock counts and managing a high-value cellar, ensuring accurate inventory and vintage rotation.
- Staff Performance & Training
- Skills Development: Running daily pre-shift briefings to communicate specials, targets, and service focus points.
- Performance Management: Monitoring FOH staff (waiters, runners, hosts) and initiating disciplinary action or retraining where standards are not met.
- Scheduling: Crafting staff rosters that balance labor cost-efficiency with the high-volume demands of the local tourism seasons.
- Brand & Compliance Maintenance
- Hygiene & Safety: Enforcing rigorous cleaning schedules to meet or exceed health inspections and safety regulations.
- Liquor Law Compliance: Ensuring all service adheres strictly to South African liquor licensing laws and local bylaws.
- Facility Oversight: Managing the physical state of the premises, including maintenance of kitchen hardware and front-of-house aesthetics.
Requirements
- Experience: 35 years in Senior Management within a high-volume, upscale or fine-dining environment.
- Technical Skills: Proficiency in industry-standard POS systems (e.g., Pilot, Micros, or Gaap) and advanced Excel.
- Wine Proficiency: Deep knowledge of Western Cape cultivars and professional wine service standards.
Qualifications
No formal qualifications are required for this role. However, a strong passion for the hospitality industry and excellent leadership skills are essential.
Salary & Benefits
Salary details will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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