Job Description
About the Role
We are seeking a highly polished and experienced Guest Relations / Senior Front Office Hostess / Estate Duty Manageress to join our exclusive luxury estate in Franschhoek. As the key contact for all guests, you will be responsible for ensuring an exceptional experience from arrival to check-out, while also coordinating various activities and services throughout the property.
Key Responsibilities
- Check rooms for arrivals and follow up on all reservations
- Update bookings and specific guest requests for rooms and dietary requirements
- Welcome and orientate guests on arrival
- Coordinate with all departments regarding guests’ activities and schedules
- Monitor guests’ activities throughout the estate and communicate any updates to all teams
- Liaise and coordinate with external parties/companies regarding guest needs, tours, purchases, personal requests etc
- Maintain & update digital inventory records
- Report & identify maintenance & estate issues needing attention
- Assist with set-up of various facilities, restaurant & public areas
- Handle stock takes and purchases for public areas such as guest stationery, candles & general supplies
Requirements
- Strong customer service skills and experience in a front office or guest relations role
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic knowledge of wine industry and Franschhoek region would be an asset
Qualifications
- Formal education/certification in Hospitality, Tourism or related field (e.g. BCom, HTD) preferred
Salary & Benefits
- Competitive salary and benefits package
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Send a thank-you email within 24 hours after your interview.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Johannesburg North: Non-Life Senior Actuarial Analyst posted by Network Finance
If you’re passionate about problemsolving, model-building, strategic thinking, and delivering insights that matter, this is the environment you’ve been...
View JobJohannesburg North: Corporate Actuarial Analyst posted by Network Finance
This well-established insurance organisation is building out its Corporate Actuarial function and is looking for a curious, driven, and analytically…
View JobJohannesburg North: Actuarial Associate posted by Network Finance
You’ll be joining a highperformance Actuarial unit within a dynamic Finance team. Expect a collaborative environment, a flat structure, and…
View JobCape Town: Senior Broker (Precious Metals) posted by Staff Solutions
Duties:Prospecting for new business from new clients and mining the stores database.Educating prospective clients on the value proposition of owning...
View JobWestern Cape: Executive Personal Assistant & Property Administrator posted by Persona Staff
Key Responsibilities: Personal Assistant and Executive Support (Primary Focus) Diary and Calander management, setting up of appointments and reminders,...
View JobWestern Cape: Infrastructure Lead posted by Persona Staff
Key Responsibilities:Develop and maintain detailed Standard Operating Procedures for all building systemsDraft and manage technical scopes of work for...
View Job
Browse Employers
Job Alerts