Franschhoek: Waiter (5* Wine Estate) – Franschhoek posted by Phoenix Recruitment

March 9, 2026 Jobs in Cape Winelands

Phoenix Recruitment

Stellenbosch

Catering / hospitality

Job Description

About the Role

We are seeking an experienced Waiter to join our 5* Wine Estate in Franschhoek, providing exceptional dining experiences that meet brand standards. As a key member of our team, you will be responsible for delivering warm, professional, discreet yet efficient service while maintaining high standards of food and beverage presentation.

Key Responsibilities

Greet all guests warmly and professionally
Provide friendly, courteous, and professional service at all times
Understand the sequence of service and anticipate guest needs
Be fully aware of table allocations, dietary requirements, allergies, and special requests during service
Inform the kitchen of any guest food requirements or allergies in accordance with standards
Have a complete knowledge of the menu and wine list to confidently assist guests
Assist guests with non-menu requests, responding positively and accommodating where possible
Handle guest complaints and comments professionally, escalating them to the Restaurant Manager / MOD when necessary
Familiarise yourself on each shift with the day sheet and any events (function sheets) applicable to your shift
Ensure all tables are cleared, cleaned, and reset in accordance with Leeu Collection standards
Perform cleaning tasks as required, including polishing cutlery and glassware, cleaning floors, fridges, windows & service areas i.e. buffet stations
Assist with monthly stock take as and when requested by the Restaurant Manager
Assist with restocking of fridges and bar areas
Have a full understanding and be able to do set-up’s special events
Accurately enter all transactions into the Easipos system

Requirements

Matric
Wine certificate course would be beneficial (optional)
At least 2-years waitering experience in a high-end Fine Dining Restaurant / Hotel Restaurant
Proficiency in POS systems: Easipos preferred
Knowledge of cocktails, spirits, wines, and beverages
Time Management skills
Attention to detail
Problem-solving abilities
Customer Focus
Ability to work under pressure

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Salary & Benefits

Not applicable

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Stellenbosch

The catering and hospitality industry is a dynamic sector in Stellenbosch, South Africa, with a growing demand for skilled professionals to cater to the local tourism industry. Typically, job seekers in this field can expect a competitive salary range, although it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries in catering and hospitality are on the lower to moderate side compared to other industries.

Common skills required for roles in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to multitask, effective time management, customer service skills, and knowledge of food safety and hygiene protocols. Typically, candidates with experience in the industry or relevant vocational training are preferred. Some common certifications, such as a Food and Beverage Management Certificate or a Hospitality Studies degree, can also be advantageous.

The catering and hospitality sector is often found in various industries, including financial services, technology industry, manufacturing sector, hotels, restaurants, and event management companies. These roles may involve working in kitchens, front-of-house staff, management positions, or specialized areas such as events or conferences.

Career development opportunities in the catering and hospitality industry are diverse and varied. With experience and additional training, professionals can move into senior roles, take on leadership positions, or specialize in specific areas of the industry. Common career progression paths include moving from entry-level to supervisory roles, progressing to management positions, or transitioning into related fields such as event planning or food production. Additionally, some professionals choose to pursue further education and training to enhance their skills and expertise.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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