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Gauteng: Account Manager posted by Recruit-It

Account Manager

Posted on 2025-02-21

Salary 0

Category Automotive

Location

Job Summary

Responsibilities/Tasks:

  • Develop and maintain strong relationships within client divisions.
  • Serve as a primary point of contact for client enquiries and requests.
  • Evaluate enquiries and requests, to interpret the development requirement needed.
  • Understand client needs and collaborate with client and internal teams to deliver tailored solutions.
  • Formulate scope and functional requirements of project for approval by project stakeholders
  • Prepare proposals or cost estimates, managing the balance between ensuring cost effectives for client and profitability for the company
  • Identify opportunities for upselling and cross selling additional services
  • Brief the technical team and any third parties on the requirements to deliver the project successfully and within budget.
  • Monitor project progress and ensure timely delivery of solutions.
  • Manage multiple projects delivery, using ticketing and project management tools.
  • Manage client status meetings (remotely or occasionally in person) for each client division and any third parties involved, reporting on project progress and facilitating stakeholder contributions.
  • Prepare and present regular reports.
  • Stay updated on industry trends for software development and client’s products and services
  • Manage project communication, including project plans, meeting minutes and task management.
  • Perform impact analysis for project changes and manage the change variation accordingly.
  • Understand the company software release process and manage releases to ensure delivery within agreed timeframes.

 
Minimum

Requirements:

  • Degree, diploma or relevant industry certification in marketing management, business management, computer science or related field.
  • Proven experience of at least 2 years, as an Account Manager or similar role within the software development industry.
  • Proficient understanding of Software Development Life Cycle (SDLC).
  • Excellent communication and interpersonal skills
  • Ability to manage multiple projects simultaneously
  • Strong problem-solving and negotiation skills
  • Proficient user of Microsoft Office applications
  • Project management certification (beneficial)
  • A solid grasp of Software Design Principles.

 
Skills and Knowledge Requirements:

  • Communication skills: excellent verbal and written communication to interact effectively with clients and the internal team
  • Relationship management: ability to build and maintain strong relationships both within client and the internal team.
  • Problem solving strong analytical skills to address client requirements, needs and issues to find an effective solution.
  • Negotiation: proficiency in negotiating proposals and cost estimates to the benefit of both the company and the client.
  • Project management: ability to manage multiple projects simultaneously, ensuring timely delivery.
  • Sales: skills in identifying opportunities within client operations for new services, as well as upselling or cross-selling additional services.
  • Technical understanding: basic knowledge of software development processes and methodologies to be able to communicate with both technical and non-technical stakeholders.
  • Time management: efficiently managing time and prioritizing tasks to meet deadlines.
  • Team collaboration: ability to work collaboratively with internal team to deliver high quality solutions to client.
  • Critical thinking: proficiency in critical thinking and the ability to ask probing questions to effectively find solutions.
  • Software development processes: understanding the software development life cycles, methodologies (e.g., Agile, Scrum), and best practices.
  • Industry trends: Awareness of current trends and developments in the software development industry, as well as monitoring trends within client’s products and services.
  • Market analysis: ability to analyze market trends and competitor activities.
  • Business acumen: understanding of business operations, financial principles, and strategic planning.

 
Personal Profile:

  • Self-starter and self-motivated.
  • Prioritize client needs and strive to exceed their expectations.
  • Analytical with strong problem-solving abilities.
  • Organized, structured with attention to detail.
  • Exceptional communication skills (both written and verbal).
  • Assertive, managing boundaries effectively.
  • Ability to thrive in a fast-paced and dynamic project environment.
  • Comfortable with constant change.
  • Team and people oriented.
  • Open and approachable, yet firm.
  • Results-driven and willingness to be measured by your achievements.
  • Not afraid to ask for advice and assistance.
  • Takes initiative and is always looking for ways to improve client relationships and give input to business processes.
  • Own transport for occasional travel.
  • Home office setup for remote working, including a reliable and uninterrupted internet connection, with a minimum of 50MBps up and down speeds.

Account Manager position available in Gauteng, Gauteng. This job position was posted by Recruit-It. The job has been posted as a char8000 ad on 2025-02-21 at 01:04:00 in the Automotive category

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