Gauteng: Accounts Receivable Collector posted by Ziyasiza Consulting (Pty) Ltd

• Collection Activities: Monitor, identify, and contact clients with overdue accounts via phone, email, or mail to collect payments.
• Account Reconciliation: Review aging reports to ensure accurate, up-to-date records, including applying credits and clearing discrepancies.
• Dispute Resolution: Investigate and resolve billing, credit, or invoice discrepancies with clients and internal departments.
• Payment Negotiation: Establish payment arrangements and repayment plans for delinquent accounts.
• Documentation: Maintain detailed records of all communication and collection actions in the accounting system.
• Reporting: Prepare reports on collection activities, overdue accounts, and payment progress for management. 

Required Skills and Qualifications

• Experience: Prior experience in credit, collections, or accounts receivable.
• Communication: Strong verbal and written skills for negotiating and resolving issues with clients.
• Technical Proficiency: Knowledge of accounting software (e.g., QuickBooks, SAP, Oracle) and Excel.
• Analytical Skills: Ability to analyze accounts, identify trends, and resolve complex billing disputes.
• Soft Skills: Persistence, attention to detail, organization, and the ability to maintain professional relationships.
• Education: Typically requires an associate or bachelor’s degree in accounting, finance, or business, though experience may substitute.