Gauteng: BMS Technician posted by Manpower Group
Posted on 2025-05-02 00:00:00
Employer | Manpower Group |
---|---|
Category | Engineering Management |
Location | Gauteng / Gauteng |
Job Summary
MAIN FUNCTIONS OF THE JOB
- Conduct and manage working methods to ensure all clients SLAs are achieved.
- Configuration and management of Data Centre monitoring systems
- Mapping of current transformers and other power monitoring devices to internal systems
- Verification of data to confirm the correct values are being captured.
- Ensure no duplication of data.
- Set up virtual sensors on BMS Systems.
- System enhancement and reporting automation
- Produce PME kWh reporting
- Produce SLA reports from EBO
- Month end Billing – Power exceeded and Footprint billing
- CT Power monitoring on DCE
- Logging daily tickets for issues picked up with regards to offline devices, unusual data readings on DCE
- CT configuration and alarming set up – Ozone, DCE
- Set up and configuration of virtual sensors on BMS Systems.
- Updating PME with new kWh client and cabinet info
- Investigate CT Power related tickets in conjunction with Data Centre Technicians
- Liaising with the DCS teams for resolution of tickets
- Attend Monthly Power capacity meeting with management
- Expected to improve current processes and introduce automation with aim towards simplification.
- Daily system checks to ensure devices are online, operational, and free from alarms.
- Ensure the various power monitoring devices are running the correct firmware version.
- In conjunction with national Operations teams, ensure the latest firmware version has been tested within a test environment prior to implementation.
- Active participation in new data centre builds or expansions
- Ensuring comprehensive Root Cause analysis are completed for all monitoring system incidents/outages.
- Quick responses to potentially critical situations – relevant to role
- 3rd party vendor management and service delivery – Monitoring system hardware and software support
- Active involvement in network, physical and cyber security matters – Monitoring system hardware and software support
- Assist with operational requests to investigate and resolve system related configuration issues.
- Review daily reports to identify possible outliers and devise resolution in collaboration with Data Analyst/s
- Pro-actively identify, implement, and review monitoring reports to identify potential issues within 24 business hours.
- Identify and report on cabinets exceeding environmental threshold.
- Compliance in accordance with all relative policies and procedures
- Meet agreed inter-departmental OLA (Operational Level Agreement)
- Implement company and departmental policies, processes, and work instructions as per the agreed quality and timeline/ RFS.
SKILLS REQUIREMENT
- Excellent technical abilities
- Effective communication skills, active listener – ability to understand requirements.
- Proactive problem solver who can perform rapid and accurate assessments.
- Ability to work independently, as well as being a positive team player.
- Self-motivated
- Conducts self professionally, exhibits elevated levels of tolerance and patience.
- Responsible for continued learning and self-development.
- Advance Microsoft Office skills
- Trouble shoot systems and components to identify root causes of failures.
- Implement corrective actions promptly to mitigate the negative effects of system changes.
Leadership
- Innovate and make decisions on your own, but also know how to take direction when it is given
- Develop and grow relationships with other business units
- Effective communication across all relevant platforms
- Excellent communication skills and ability to interact professionally with a diverse group of clients, colleagues, and staff.
- Interact with all levels of the organization in a professional, and tactful manner
Client Satisfaction
- Ensure client satisfaction by providing an optimal level of customer service, in line with company objectives
- Client support responsibilities can include, but is not limited to, responding to client inquiries, and coordinating with other organizations.
- Ability to understand client urgency and sensitivity of problem/incident/request
General
- Open to provide after-hours support as needed for significant issues
- Excellent verbal and written communication skills
- Excellent technical abilities
Behaviour
- Adopt a mindset of continuous improvement
- Lead by example
- Be on the lookout for constant process improvements
- Growing our people
- Delivering to our shareholders
- Respecting each other
- Embracing diversity
- Upholding the highest levels of integrity
- Serving our internal and external clients
- Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic
- Ability to work productively in cross-functional teams or resourcefully and independently as an individual
- Focused on continued learning and self-development
Administrative duties could include;
- Ensuring compliance with internal policies and regulations
- Change and incident management
- Ensure adherence to all established guidelines and management practices for employees
- Occupational Health and Safety responsibilities
- Reporting accurately, as per agreed format, quality, and timelines
- Outstanding organizational skills, ability to prioritize effectively.
QUALIFICATIONS AND EXPERIENCE
- Matric/Grade 12 is essential
- Excellent Excel Skills
- Minimum of 3 years relevant data centre experience preferable
- Extensive knowledge of network topology and protocols preferable
- Knowledge of Building Management Systems is beneficial.
- Schneider Ecostruxure Building Operation (EBO) System Knowledge is beneficial.
- Schneider Power Monitoring Expert (PME) System Knowledge beneficial.
- Please note that only shortlisted candidates will be contacted.
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