Gauteng: Credit Controller posted by RareCruit

• Proactively retrieve outstanding invoices by phone, email, and letter.
• Negotiate payment plans with clients experiencing financial difficulties.
• Resolve billing discrepancies and disputes in a timely manner.
• Escalate unresolved issues to senior management as necessary.

Relationship Management:

• Build and maintain strong relationships with clients and internal stakeholders.
• Act as the main point of contact for all debtor-related inquiries.
• Provide excellent customer service and address client queries or concerns professionally.
• Collaborate with account management teams to resolve payment issues and improve debtor management processes.

Compliance and Reporting:

• Ensure compliance with relevant regulations and company credit policies.
• Keep abreast of changes in legislation affecting credit control practices.
• Prepare regular reports for management on debtors aging, collections, and bad debt provision.

Requirements:

• Proven experience working in credit control or a similar financial role.
• Strong knowledge of credit control principles, practices, and regulations.
• Excellent communication and negotiation skills.
• Proficiency in financial software and MS Office, particularly Excel.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and strong analytical skills.
• Problem-solving attitude and ability to handle difficult situations diplomatically.