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Gauteng: Field Service Technician posted by Green Marble Recruitment Consultants

Gauteng: Field Service Technician posted by Green Marble Recruitment Consultants

Company
Green Marble Recruitment Consultants

Location
Gauteng

Job Type
Engineering Management

Job Description

Minimum Requirements:

  • Matric.
  • National Diploma in Electrical Engineering, Mechanical Engineering, Mechatronics Engineering, or completed Millwright trade.
  • Experience in end-user repairs and technical knowledge of air compressors.
  • Knowledge or background in medical gas installations advantageous.
  • Additional experience advantageous: vacuum pumps, blowers, valves, measuring instrumentation, leak detectors, or other industrial equipment.
  • Experience in selling to industrial markets such as food processing, automotive, chemical and pharmaceutical, plastics, medical, and water and wastewater sectors.
  • Must have a passport (may be required to travel in Africa).

Personality Traits:

  • Technically skilled and hands-on, with strong verbal and written communication.
  • Professional, proactive, and results-oriented, able to work independently or as part of a team.
  • Energetic, motivated, adaptable, and capable of multitasking under pressure while meeting deadlines.
  • Confident, analytical, and focused on achieving objectives.

Duties and responsibilities:

  • Communicate proficiently with customers verbally and via email daily.
  • Liaise with customers in a professional and courteous manner.
  • Call on existing and new customers, maintaining relationships and growing business with them.
  • Identify new prospects and conduct cold calls to potential customers.
  • Set and pursue ambitious sales targets and generate new pump sales.
  • Grow field service by procuring active service contracts.
  • Track previous services completed and encourage repeat service engagements.
  • Generate service repair sales for Busch workshops.
  • Generate new pump sales, including spares, pumps, and systems.
  • Provide on-site problem-solving.
  • Install and repair vacuum pumps and systems on site.
  • Develop and implement strategies in collaboration with the sales team.
  • Complete weekly and monthly reports accurately and on time.
  • Build relationships with key stakeholders, including technicians, engineers, maintenance managers, consultants, contractors, distributors, and end users.
  • Provide accurate and consistent feedback to management.
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