Gauteng: Field Service Technician posted by Green Marble Recruitment Consultants

• Matric.
• National Diploma in Electrical Engineering, Mechanical Engineering, Mechatronics Engineering, or completed Millwright trade.
• Experience in end-user repairs and technical knowledge of air compressors.
• Knowledge or background in medical gas installations advantageous.
• Additional experience advantageous: vacuum pumps, blowers, valves, measuring instrumentation, leak detectors, or other industrial equipment.
• Experience in selling to industrial markets such as food processing, automotive, chemical and pharmaceutical, plastics, medical, and water and wastewater sectors.
• Must have a passport (may be required to travel in Africa).

Personality Traits:

• Technically skilled and hands-on, with strong verbal and written communication.
• Professional, proactive, and results-oriented, able to work independently or as part of a team.
• Energetic, motivated, adaptable, and capable of multitasking under pressure while meeting deadlines.
• Confident, analytical, and focused on achieving objectives.

Duties and responsibilities:

• Communicate proficiently with customers verbally and via email daily.
• Liaise with customers in a professional and courteous manner.
• Call on existing and new customers, maintaining relationships and growing business with them.
• Identify new prospects and conduct cold calls to potential customers.
• Set and pursue ambitious sales targets and generate new pump sales.
• Grow field service by procuring active service contracts.
• Track previous services completed and encourage repeat service engagements.
• Generate service repair sales for Busch workshops.
• Generate new pump sales, including spares, pumps, and systems.
• Provide on-site problem-solving.
• Install and repair vacuum pumps and systems on site.
• Develop and implement strategies in collaboration with the sales team.
• Complete weekly and monthly reports accurately and on time.
• Build relationships with key stakeholders, including technicians, engineers, maintenance managers, consultants, contractors, distributors, and end users.
• Provide accurate and consistent feedback to management.