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Gauteng: IT Operations Manager posted by Rad Resources

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Job Description

Direct Reports:

  • Senior Systems Administrator
  • Security Engineer
  • IT Systems & Support Technician

Minimum education (essential):
Bachelor’s Degree in Computer Science, Information Systems or equivalent

Minimum education (desirable):

  • Microsoft 365 Certified: Administrator Expert
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Microsoft Certified: Identity and Access Administrator Associate
  • Microsoft Certified: Information Protection and Compliance Administrator Associate 
  • Salesforce Certified Administrator
  • Professional Google Workspace Administrator
  • CompTIA Network+
  • CompTIA Security+
  • CompTIA Cloud+
  • ITIL Certified

Minimum applicable experience (years):
3 – 5 years relevant experience

Required nature of experience:

  • Microsoft Entra ID management of users, groups, and roles.
  • Microsoft 365 conditional access policies and Identity Protection.
  • Microsoft 365 monitoring of security related logs and alerts, on endpoints and identities.
  • On-premises Active Directory Domain Services (AD DS) design, deployment, and management.
  • On-premises Active Directory Certificate Services (AD CS) configuration and management.
  • On-premises endpoint management and configuration using Group Policy .
  • Cloud-based endpoint management and configuration of Windows and Mac endpoints, using  tools such as Microsoft Intune.
  • Salesforce CRM administration and management, including user management and security settings.
  • Google Workspace administration and secure configurations.
  • Networking design, configuration and management (physical and logical), including routers, switches and firewalls.
  • Network monitoring and troubleshooting
  • ITIL processes such as Incident Management, Change Management, and Service Desk operations.
  • Scripting languages such as PowerShell, Python, or Bash. 
  • Automation configuration management, using tools such as Ansible, Puppet, or Chef.
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Skills and Knowledge (essential):

  • Microsoft Entra ID
  • Microsoft 365
  • Google Workspace
  • Salesforce
  • On-Premises Active Directory
  • Windows, Mac and Linux OSStrong understanding of networking Protocols.
  • Physical network components and how to construct a physical network.
  • Logical network components and how to construct a logical network.
  • ITIL Framework

Skills and Knowledge (desirable):

  • Microsoft Intune
  • Jumpcloud
  • Microsoft Defender for Endpoint
  • Crowdstrike
  • Microsoft Sentinel
  • AWS
  • OPNSense Firewall
  • Zenarmour
  • VoIP Systems
  • CCTV Systems



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