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Gauteng: Junior Support Consultant (Hospitality It) – Pretoria posted by Phoenix Recruitment

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Job Description

Software Company providing all-in-one property management solutions (PMS) to the hospitality industry based in Pretoria East is looking for a Junior Support Consultant with a strong hospitality background. We are looking for a young dynamic and experienced support consultant. Duties: Technical support (telephonic / in writing) Training (should be comfortable dealing with people in English and Afrikaans) Traveling to clients including to Mozambique, Botswana Installation and demonstration of the Company’s products General administrative duties (filing, logging calls, testing new development etc.) Conducting and demonstration excellent telephonic etiquette at all times. Requirements: Grade 12 A formal hospitality qualification will be an advantage Experience in reservations, point-of-sale, inventory, and accounting in the hospitality industry is mandatory. Own transport Fluent in Windows and Excel software Excellent written and verbal English communication skills Good people skills Financial knowledge would be advantageous Good administrative skills Ability to work in a team environment Must be able to work under pressure and juggle multiple tasks Problem solving and decision-making capabilities Outstanding organizational and interpersonal skills High standards of customer service and commitment to customer satisfaction High levels of integrity, honesty and compassion

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About IT / Computing / Software Jobs in South Africa

The IT and computing industry in South Africa is rapidly growing, driven by the increasing demand for digital transformation and technological advancements. Typically, this growth translates to a strong job market for professionals with skills in software development, data analysis, and cybersecurity. Generally, the sector offers a wide range of career opportunities across various industries.

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In terms of salary expectations, IT and computing professionals in South Africa can generally expect to earn salaries that are on par with or slightly above the national average. However, it’s essential to note that salaries can vary significantly depending on factors such as experience, company size, industry sector, and specific job requirements. Typically, experienced professionals in high-demand areas like artificial intelligence, cloud computing, or cybersecurity tend to earn higher salaries than those in entry-level positions. Nonetheless, salaries are often within the range of R600 000 to R1 million per annum for mid-level roles, with senior positions potentially exceeding R2 million.

Common skills required for IT and computing roles in South Africa include programming languages such as Java, Python, or C++, proficiency in software development methodologies like Agile or Scrum, experience with data analysis tools like Tableau or Power BI, and familiarity with cloud-based technologies like AWS or Azure. Additionally, knowledge of cybersecurity principles, network administration, and database management are highly valued skills.

The IT and computing industry is a significant sector across various industries, including financial services, technology, manufacturing, and healthcare. Many companies in these sectors require skilled professionals to develop, implement, and maintain their digital solutions. Typically, the finance industry requires specialized IT talent for areas like risk management, compliance, and anti-money laundering.

For those looking to pursue a career in IT and computing, common career progression paths include working as an individual contributor, moving into team leadership roles, or taking on senior technical positions. Many professionals also choose to specialize in emerging technologies like artificial intelligence, blockchain, or the Internet of Things (IoT). With ongoing training and development, individuals can stay up-to-date with the latest industry trends and advancements, positioning themselves for success in this rapidly evolving field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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