Job Description
About the Role
Energy at Work Projects is seeking experienced Legal Recovery Agents to join our team. As a key member of our collections department, you will play a crucial role in managing legal recoveries across unsecured products, including personal loans, credit cards, and cheque accounts. If you are a driven professional with litigation expertise and a passion for achieving results, we invite you to apply.
Key Responsibilities
- Manage legal recoveries across unsecured products
- Execute effective litigation-aligned recovery strategies to maximise collections and reduce risk exposure
- Conduct advanced debtor negotiations, including settlement arrangements and payment plan structuring
- Manage PTPs, DebiCheck mandates, and legal follow-ups across multiple mandates
- Link treatment and negotiation pathways to debtors owning property, shareholding in going concerns, and credit-active debtors with premium Presage scores
- Utilise inbound, outbound, and non-voice channels to engage debtors effectively
- Perform tracing and skip tracing using advanced tools where required
- Ensure strict compliance with regulatory, legal, and internal governance frameworks
- Meet and exceed individual and team performance targets in a high-pressure environment
Requirements
- Matric / Grade 12 (essential)
- 2–3 years’ experience in a high-pressure, target-driven collections environment with proven results
- Demonstrated litigation experience within a legal recoveries context
- Strong understanding of the end-to-end litigation process
- Experience managing unsecured credit products
- Proven ability to negotiate complex repayment arrangements
Qualifications
- Tertiary certificate in Collections, Credit Management, Finance, Customer Service, or Business Administration (essential)
- Formal training in Negotiation, Compliance, Collections, or Customer Engagement (advantageous)
Salary & Benefits
Competitive remuneration aligned to experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Insurance Advisor Jobs in Gauteng
The insurance advisory industry is generally a thriving sector in Gauteng, South Africa, with many companies seeking skilled professionals to provide expert advice and guidance to clients. Typically, this involves working closely with customers to understand their risk management needs, providing solutions and products that meet those needs, and often collaborating with internal teams such as underwriting and operations.
In terms of salary expectations, it’s common for insurance advisors in Gauteng to earn a broad range of salaries, typically falling within the R400 000 – R700 000 per annum bracket. However, please note that actual salaries can vary significantly depending on factors such as experience, company size, industry sector, and individual performance. For example, those with extensive experience or working for larger companies may earn at the higher end of this range, while entry-level positions or smaller firms might start at the lower end.
Common skills required for an insurance advisor role include strong communication and interpersonal skills, a good understanding of risk management principles, proficiency in industry-standard software such as policy administration systems, and often, a degree in a related field like business or economics. Additionally, many employers place a high value on candidates with certifications such as the Chartered Insurance Practitioner (CIP) designation. Other important skills include analytical thinking, problem-solving abilities, and the capacity to work well under pressure.
Insurance advisors are commonly employed across various industry sectors, including financial services, technology, manufacturing, and more. In Gauteng specifically, many major companies in these sectors have dedicated insurance advisory teams, providing a wide range of career opportunities for those interested in this field.
Career development is an essential consideration for anyone pursuing a career as an insurance advisor. Typically, it’s common to start as an entry-level position and work your way up the ranks, gaining experience and building expertise over time. Many employers offer training and development programs to help employees improve their skills and knowledge, while others may encourage lateral movement or promotion based on individual performance. With experience and a strong track record of success, it’s generally possible to move into senior roles or consider starting one’s own practice.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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