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Gauteng: National Client Manager posted by Gijima Holdings

Gauteng: National Client Manager posted by Gijima Holdings

Posted on 2025-06-05 00:00:00

Employer Gijima Holdings
Category FMCG Retail
Location Gauteng  / Gauteng

Job Summary

Role Overview:

The National Client Manager will implement the commercial strategy, execute account development plans, and expand market share. You will build and nurture high-value client relationships, oversee performance metrics, and lead a team to deliver exceptional service and profitable growth in a dynamic FMCG environment.

Key Responsibilities:

  • Commercial Strategy Support:
    • Analyze market segments and competitors to identify growth opportunities
    • Contribute to development of client-specific growth strategies
    • Stay current on industry trends, consumer behavior, and competitive landscape
  • Client Service & Engagement:
    • Set and monitor measurable sales targets for each client account
    • Ensure a seamless, high-quality experience across all client touchpoints
    • Develop and implement account plans that align with client goals
  • Client Relationship Management:
    • Proactively engage with clients to understand needs, challenges, and opportunities
    • Conduct regular reviews (face-to-face or virtual) to present performance insights and propose collaboration strategies
    • Implement feedback mechanisms (surveys, review meetings) to gather client insights and address concerns promptly
  • Market Analysis & Expansion:
    • Gather and analyze market intelligence from industry reports, customer feedback, and competitive benchmarking
    • Identify and prioritize new markets or segments for expansion
    • Support formulation of market entry or service-launch strategies
  • Performance Monitoring & Reporting:
    • Track and report on SLAs and key performance indicators (sales, revenue, client satisfaction)
    • Maintain performance dashboards and scorecards for real-time visibility into client metrics
    • Drive a culture of continuous improvement by analyzing trends and implementing corrective actions
  • Team Development & Leadership:
    • Align the commercial team with strategic objectives, ensuring clarity of roles and targets
    • Coach, mentor, and provide constructive feedback to build team capability
    • Participate in recruitment, onboarding, and performance reviews for direct reports

Minimum Requirements:

  • Bachelor’s degree in Commerce, Business Administration, or equivalent
  • Minimum 3 years’ experience in commercial/client management roles within the FMCG industry (non-negotiable)
  • Proven track record of developing and managing multiple high-value client accounts with measurable revenue growth
  • Strong negotiation skills and contract management experience
  • Proficiency in CRM software and Microsoft Office (Excel, PowerPoint, Word)
  • Excellent analytical, presentation, and communication skills
View Job  Johannesburg: Office Manager to MD - To start ASAP posted by Isilumko Staffing

Core Competencies:

  • Strategic Thinking & Long-Term Planning
  • Leadership, Coaching & Team Building
  • Market Research, Financial Analysis & Data-Driven Decision-Making
  • Negotiation & Key Account Management
  • Customer Orientation & Relationship Building
  • Adaptability in a Fast-Paced, Dynamic Environment
  • Innovation, Problem-Solving & Decision-Making Under Pressure

If you have not heard from us by 30 June, consider your application unsuccessful.

 
 
 

Click Go Apply to apply online!


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