Job Description
About the Role
The Receptionist serves as the first point of contact for members and visitors at Thrive Fitness, playing a key role in creating a welcoming, professional, and efficient front desk environment. The role is responsible for managing reception operations, assisting members with enquiries, maintaining accurate administrative records, and supporting member engagement and retention initiatives within the gym.
Key Responsibilities
- Welcome and assist all members, guests, and visitors in a friendly and professional manner.
- Manage daily member check-ins and ensure proper access control procedures are followed.
- Answer and direct incoming telephone calls professionally.
- Respond to WhatsApp, email, and in-person enquiries regarding gym services.
- Provide accurate information about memberships, classes, facilities, and operational hours.
Requirements
- South African Unemployed youth between the ages of 18 and 34.
- Must not have participated on the YES programme before.
- Matric/Business Admin Certificate.
- Strong interpersonal and communication skills.
- Excellent customer service orientation.
- Professional appearance and conduct.
- Ability to work in a fast-paced environment.
- Strong organizational and administrative skills.
- Attention to detail.
- Ability to handle confidential member information responsibly.
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
Salary details are not mentioned in the original job description. If applicable, please provide the salary range for this position.
Working Conditions
The position requires working within a gym environment which may involve:
- Early morning, evening, or weekend shifts.
- Regular interaction with members, trainers, and management.
- Standing or moving within the reception area for extended periods.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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