Job Description
- Ensure all credit policies and procedures are adhered to at all times
- Perform credit checks on new and existing customers
- Create and maintain customer accounts in line with agreed SLAs
- Collect outstanding payments within agreed targets and KPIs
- Follow up on overdue accounts and issue demand letters when required
- Place overdue accounts on hold and hand over bad debts where necessary
- Accurately capture and allocate customer payments
- Reconcile debtor accounts and resolve discrepancies
- Distribute customer statements and invoices
- Liaise with customers to arrange payment plans
- Resolve customer queries and close all tickets once resolved
- Communicate effectively with internal departments to resolve account issues
- Prepare weekly and monthly age analysis reports with commentary
- Present high-risk accounts to management for review
- Process refunds, adjustment journals, and debit order runs
- Maintain accurate and up-to-date customer master data
- Assist with internal and external audit requirements
Qualifications and Experience
- Degree or National Diploma in Credit Management, Accounting, or a related field
- 2–5 years’ experience in Credit Control or Accounts Receivable
- Strong experience in professional debt collection
- Proficient in MS Office, with intermediate to advanced Excel skills
- Knowledge of Sage 300 / Accpac and Microsoft Dynamics (advantage)
- Strong reconciliation and analytical skills
- Excellent communication, negotiation, and customer service skills
- Ability to work under pressure, multitask, and meet targets
Bottom of Form
APPLY NOW!
If you are interested in this opportunity, please apply directly. For more vacancies, please visit www.********.co.za
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
I also specialize in recruiting in the following:
- Financial accountant
- Financial Manager
- Bookkeeper
- Credit controller
- Forensic accountant
- Tax accountant
- Risk analyst
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information, contact:
Lerato Lelaka
Recruitment consultant
Network recruitment
(***)***-****
Connect with me on LinkedIn! www.********.co.za
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