Gauteng: Toll and Helpdesk Technician posted by Empowered People Solutions (Pty) Ltd

March 17, 2026 Jobs in Gauteng

Empowered People Solutions (Pty) Ltd

Gauteng

Client Services/Sales Support

Job Description

About the Role

As a Toll and Helpdesk Technician at Empowered People Solutions (Pty) Ltd, you will be responsible for maintaining PCI compliance, supporting Linux systems with Oracle, and resolving technical issues at toll plazas and lanes. You will work closely with TCH Technicians to resolve issues and provide system support for remote locations.

Key Responsibilities

Maintain PCI compliancy
Linux System with Oracle support, maintenance and monitoring
Working closely with the TCH Technicians to resolve issues at plazas and lanes
Fault finding, trouble shooting and recovery of Linux based systems
Fault finding, trouble shooting and replacing faulty network equipment
Collection and loading of raw data from remote sites when required
Adherence to service levels and turnaround time
Investigate user or toll system problems, reporting needs, system problems, and other user or company needs
Logging, monitoring, solutions and closing of reported system problems
Liaison and resolving of system problems with overseas supplier
Liaison and resolving of network problems with the network support contractor
Database and system consistency and performance monitoring
Document problems and solutions for future reference
Maintain communication infrastructure to remote sites
Maintain confidentiality with regard to information being stored, processed, or accessed
System support for remote locations
Perform daily, weekly and monthly checks on system performance
Perform preventative maintenance
Maintain and control data centre
Submission of Monthly reports
Maintain neat and tidy workspace, and storeroom
Maintain, control and support of all toll system inventory (Software and Hardware) assets and updated assets and inventory lists
Ensure compliance with Bakwena rollup schedules and requirements
Ensure uptime for all related servers and workstations
Work shifts, including weekends and public holidays
Be the main point of contact of the IT Helpdesk and log calls
Provide support for end users.

View Job Hermanus: Project Coordinator posted by AF Consulting

Requirements

Diplomas or Technical Qualifications

Qualifications

No formal education or certifications mentioned.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Client Services/Sales Support Jobs in Gauteng

In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.

Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.

Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.

Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.

View Job Gauteng: Junior Financial Accountant posted by Signa Opportunity

In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process

Explore More Opportunities

Jobs in Gauteng

Client Services/Sales Support Jobs

Empowered People Solutions (Pty) Ltd Jobs

Get Similar Job Alerts

Job Seeker Tip

Join professional associations in your field to expand your network and knowledge.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job Durban: Medical Receptionist posted by Riseup Management

JVR Jobs connects you with employers – we don’t process applications directly.