• Properly plan all sales activity for allocated strategic accounts (get involved).
• Provide customers with a point-of-contact scenario.  
• Apply the retail pricing framework sensibly and profitably. 
• Ensure efficient liaison meetings take place at the Dealer level.  
• Coordinate after-sales activities for allocated strategic accounts.  
• Provide a transport consultancy service to demonstrate total operating costs.  
• Manage positive supplier relationships. 
• Contribute to sales CSM results, grow customer satisfaction and 
• relationships.  
• Provide a sales engineering service to ensure correct vehicle selection.  
• Apply strict measures to the company’s SHE policy at all times. 
• Ensure Best Practices are always applied. Proper housekeeping, in and around the facility. 
• Achieve or exceed the agreed annual targets (unit sales, market share, and gross profit).
• Only utilize suppliers as per agreed and approved by the after-market panel. This is to ensure that the vehicle warranty remains intact to the customer.

KEY DRIVERS 

• Deal closure 
• Vehicle selection and load body fitment/procurement 
• Vehicle delivery and handover 
• Vehicle payment and deal file closure 
• Strict control over vehicle deliveries and handovers. 
• CUSTOMER RELATIONS  
• Manage and drive high level of customer interaction. Ensuring the customer is kept up to date on the new vehicle transaction at all times.
• Prospective customers are to be followed up at least once a week per telephonic or email.
• Prospective customers need to be visited at least twice (2) times per month.  
• Current customers need to be telephonically contacted at least once (1) times per month with a follow-up customer visit once a month.

CUSTOMER RETENTION and GROWTH OPPORTUNITIES 

• Ensure that your database remains synchronized with the company database. 
• Use only EXCEL or as a guide lined by the company.
• Update required to be forwarded to the Sales Manager and Sales Administrator at least once a month, electronically emailed.
• Care and grow your customer database, by continually following up and diligently keeping the customer informed of national and local market changes and events.

MONITORING and ADMINISTRATION 

• Ensure that all vehicles are invoiced timeously, support the process. 
• Ensure that vehicle payments debtors are kept within the terms and conditions of sale to ensure timeous submission for commission pay-outs.
• Ensure that all cash sale transactions are paid in full.
• Take corrective action on out-of-line items.

 CUSTOMER CARE 

• Ensure high levels of customer interactions. 
• Ensure that the type of feedback to the customer is relevant and correct. 
• Continue to promote the company as a trustworthy and reliable brand. 
• TRANSOLVE / HTM (ELECTRONIC SELLING TOOLS) 
• Prepare and present each customer quotation to include a minimum of an electronic mass distribution drawing (side view). 
• Corporate quotations will include the above, route simulations and any other information the customer may require having a complete understanding of the vehicle. 
• Apply diligence to all sales activities, in respect of: 
• Sensibly contribute to the whole of the department and company in terms of unit sales and profitability per unit.

REQUIREMENTS 

• Matric Certificate or Higher 
• 5 Year of NEW truck sales experience 
• Sufficient Knowledge on trucks and industry   
• Must have own database 
• Must have proven record of Sales  
• Must know Road Traffic Act and Regulations  
• Must have HTM / Transolve Experience  
• Must be able to understand CPK and calculate in various applications 
• Must know vehicle bodies legal and client specifications 
• Willingness to grow and share knowledge with team 
• Proficient skills in Microsoft Office 
• Integrity and honesty  
• Must be able to read and write English  
• Code 10 or 14 driver license can be advantageous

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