Gauteng: Warranty Clerk posted by Signa Opportunity

January 16, 2026 Jobs in Gauteng

Signa Opportunity

Gauteng

IT Support/Helpdesk

Job Description

About the Role

We are seeking a Warranty Clerk to join our team at Signa Opportunity in Gauteng. As a key member of our operations, you will be responsible for ensuring seamless warranty processing and maintaining high standards of quality and compliance.

Key Responsibilities

Obtain and check information and capture data accurately.
File documents as per procedure.
Provide feedback on cost saving initiatives in area of control.
Receive and inform foreman about warranty requests.
Check serial number on Global E for warranty period and confirm or decline request.
Open warranty job, attach order and warranty details.
Issue parts number for the Parts to the Foreman.
Capture warranty details on warranty control log.
Receive labour report from the foreman, capture labour & travel on D365.
Receive photos from Artisans, create FIR.
Capture FIR on Global-E.
Attend to any questions / queries on FIR.
When work complete, ensure all info submitted.
Process warranty claims.
Log warranty details on warranty control log and add to job pack.
Close job and share file with costing clerks.
Implement and coordinate special projects (as and when required).

Requirements

South African Unemployed youth between the ages of 18 and 34.
Must not have participated on the programme before.
Grade 12.
Certificate: Supply Chain/Logistics/ Finance or related.
Basic financial transaction experience.
Time management and ability to meet deadlines.
Verbal and written communication skills.
Strong organizational skills and ability to multitask.
Problem-solving and decision making.
Proactivity and self-direction.
Interpersonal skills.
MS Office (Intermediate level).

Qualifications

Grade 12 Certificate.

[DO NOT include a “How to Apply” section – this is added automatically]

View Job Limpopo: Parts Administrator posted by Signa Opportunity

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT Support/Helpdesk Jobs in Gauteng

Gauteng is one of the most populous provinces in South Africa, and its thriving IT sector has created a high demand for skilled IT Support/Helpdesk professionals. Typically, job seekers with experience in this field can expect to find employment opportunities across various industries, including financial services, technology, manufacturing, and more.

Generally, salaries for IT Support/Helpdesk roles in Gauteng fall within broad ranges, often between R500 000 and R900 000 per annum, depending on factors such as level of experience, company size, and industry sector. For instance, a junior IT Support role might start around the lower end of this range, while senior IT Support or Helpdesk Manager roles can command higher salaries towards the upper end of the spectrum. However, actual salaries may vary significantly based on individual circumstances.

Common skills required for an IT Support/Helpdesk role include proficiency in operating systems (Windows, macOS, Linux), hardware troubleshooting, network fundamentals, software applications (Microsoft Office, Google Suite), and excellent communication and problem-solving skills. Additionally, experience with ticketing systems, remote desktop tools, and helpdesk software is often beneficial. As technology continues to evolve, IT Support professionals must stay up-to-date with the latest trends and technologies to remain competitive in the job market.

Many industries employ IT Support/Helpdesk staff, but certain sectors commonly require these roles more frequently than others. The financial services sector, for example, relies heavily on IT support to manage customer transactions and protect sensitive data. Similarly, technology companies need skilled Helpdesk professionals to resolve hardware and software issues with their own products and services.

For aspiring IT Support/Helpdesk professionals, career development opportunities abound. Typically, entry-level roles can provide a solid foundation for advancement into senior support or management positions. As experience grows, so do opportunities for specialized training, certification, or mentorship programs. Many organizations also offer internal promotions and lateral moves to help employees expand their skill sets and advance in their careers. By staying adaptable, acquiring new skills, and demonstrating dedication to the role, IT Support/Helpdesk professionals can enjoy rewarding and challenging careers in Gauteng’s thriving IT sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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