Menu Close

George: Assistant to Financial Advisor – George posted by Ultra Personnel

George: Assistant to Financial Advisor – George posted by Ultra Personnel

Posted on 2025-06-03 00:00:00

Employer Ultra Personnel
Category Other Insurance
Location Western Cape  / George

Job Summary

Qualifications and Experience
2-3 years financial services industry experience, in a similar role
Relevant tertiary education or courses.

The PA supports the Financial Advisors in providing the required levels of client services to our clients.
The PA is part of a regional team and is encouraged to collaborate with other PA’s in their office as well as with team members in the Region.
The PA takes responsibility for overseeing the administrative, operations and client services support to the Financial Advisors and is the liaison person between the practice and the regional office / head office.

Client Services
Implementation of the client services experience, as defined by the Head of Operations.
Take full responsibility for the implementation of administrative processes and controls in the Financial Advisors practice(s) (including all transactions, queries, reporting etc).
Liaison between Financial Advisor and product providers.
Equipped to follow the formal complaint resolution process.
Is the point of contact for clients, ensuring the efficient delivery of client requirements on behalf of the Financial Advisor.
Adhere to the culture and principles of Treating Customer Fairly.

Operations
Collation of all clients related information (data discovery and fact find) and preparation of documentation for engagement between Financial Advisor and client.
FICA and AML capture and checking on client onboard process.
Checking of transition documentation to ensure completeness and accuracy in alignment to relevant client file checklist & lodgment rules.
Administration relating to client transfer and new business transactions.
Submission of intermediary appointment notes to relevant PPs.
Monitoring the submission of intermediary appointment notes to ensure clients successfully transfer to the license group and that ongoing fees are received from the relevant PPs.
Capture and checking of new business documentation to ensure completeness and accuracy in alignment to the lodgment rules.
Submission of new business application(s), together with supporting documentation to relevant PPs.
Monitoring the underwriting and acceptance of new business transactions.
Arranging medicals for clients where required and follow up on outstanding requirements to ensure new business transactions are confirmed by the relevant PPs timeously.
Providing an ongoing service and maintenance support function to the Financial Advisor and his / her clients.
Check Commission statements from CommPay and PPs.
Manage commission suspense accounts aligned to compliant new business lodgment.
Escalate with PPs regarding commissions / fees due to the Financial Advisor.

Operational support for Portfolio Managers and CRMs
Assistants align with the PCS CRMs to ensure complete pre-population of PCS mandates and applications.
All instructions to PM and CRMs initiated and maintained via Xplan tasks

View Job  Johannesburg: Underwriter (Insurance) posted by AtripleA recruitment & temps

IT & Systems
Preparation of client portfolio’s using Astute and / or product provider information.
Ensuring Xplan Policy Schedules are up to date and accurate.
Data capture of client demographic data on client relationship management system Xplan.
Client financial data capture (ASTUTE, PPs and manual).
Data integration between xPlan and IWP for handover to BDM or Financial Advisor.
Update scanned copies of all documentation into xPlan (including relevant client file checklist(s)).
Ensure proper record keeping in line with business rules and where relevant, legislation & safe storage into xPlan.
Distribute communication(s) to clients as stipulated in the client management plan. (Auto communication registration and health keeping)
Distribute communication(s) to clients as requested by the Financial Advisor via xPlan.
Extensive use of Xplan notes and tasks to manage client records and organization of practice.
Prepare for clients reviews as per client review template.
Client review preparation by producing and checking the Client Consolidated Reports (CCR) from NAV.
Maintain an accurate diary system. (Xplan & Outlook integration)
Address all technology issues experienced by the Financial Advisor and facilitate the solution – liaison with the IT support desk etc.

NAV & KPIs
Full awareness and understanding of information available on NAV to support the Financial Advisor(s).
Track and monitor personal KPIs on NAV.
Request assistance and guidance from POM where KPI scores reflect gaps.
Liaise and orientate with the Financial Advisor on all data and practice attributes on NAV.

Marketing Support
Assist with the organization of client events in conjunction with the events coordinator i.e. booking venues, RSVP management, event management etc.
Assisting Financial Advisor at client events.
Function as a primary point of contact for clients thus strengthening client relationships

Office Management
Support the general office management including reception, facilities, meeting room management, stationery, marketing material etc.
Submit orders for stationery, business cards, marketing brochures, client folders etc. to the Partnership Operations Manager timeously to avoid running out of stock.

Knowledge
Financial Services Industry
Understanding of FAIS and FICA legislation

Competencies
Computer skills: Microsoft Office (Excel, Word, Outlook essential); SharePoint
Xplan
Good verbal and written communications skills
High energy individual who is customer centric and relationship orientated
Methodical, accurate and have meticulous attention to detail.
Initiative-taking work ethic.
Organizational skills, ability to prioritize, plan and manage projects.
Ability to collaborate with others.
Critical thinking: ability to strategize, research and interpret.
Problem solving ability to apply creative skills in evaluating problems and identifying best solutions while being flexible to accommodate the changing needs of the clients.
Teamwork: be a reliable and productive member of the team.
Professional presence: as a representative of the organization, a professional image and professional conduct are always expected and required.
Time management: ability to manage time and tasks to ensure deadlines are met.
Assertiveness, proactive & resourceful
Resilient under pressure
Ability to multi-task

View Job  Pretoria: Surveyor posted by Hire Resolve

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in George, Western Cape

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


George: Sales Broker posted by AGS Health

Opsoek na Interne Junior makelaars in George!!Geen ervaring nodig!!!Opleiding sal gegee wordVerdere studies sal bespreek wordR4000 per maand met aangaande...


View Job
Sales Broker

George: Promoters – Pet Industry posted by Overberg Personnel

Are you a student looking for a fun and flexible weekend job that lets you interact with people and their beloved pets? Join our dynamic promotion team as a...


View Job
Promoters – Pet Industry

George: Sales Representative – Two positions available posted by PuregroupSA

Would you like to become part of our dynamic George team ? Basic Commission PetrolExperience in the telephone, internet and office automation industry...


View Job
Sales Representative – Two positions available

George: Staff Nurse

We are seeking a dedicated Staff Nurse to join our team. As a Staff Nurse, you will be responsible for providing quality nursing care to patients,...


View Job
Staff Nurse

George: Health & Safety Officer

Job Title Health Safety Officer Location Thembalethu East, George Project Construction of a Concrete Reservoir Tower 50 complete, with potential future...


View Job
Health & Safety Officer

George: Sales Representative – Business Communication Solutions posted by Protea Placements

BCS Sales RepresentativeGeorge, WC R12 000 R20 000 Commission FuelA leading national provider of business communication solutions is seeking two dynamic...


View Job
Sales Representative – Business Communication Solutions

George: Bookkeeper

Job Title Bookkeeper Location George, Western Cape Start Date Immediate Salary Market-related, dependent on experience Type Full-time, Office-based Overview...


View Job
Bookkeeper

George: Key Account Manager

Minimum Requirements Must have atleast 2 years sales experience Results-oriented, with the ability to maintain focus and deliver under pressure Exceptional...


View Job
Key Account Manager

George: IT Installation and Support Technician – George

Requirements High School qualification or equivalent A and N preferred. Previous experience in technical support, installation, or maintenance, preferably...


View Job
IT Installation and Support Technician – George

George: Candidate Consultant

Were Hiring! Candidate Consultants SydSen Recruit Are you passionate about people, driven by results, and looking to kickstart or grow your career in...


View Job
Candidate Consultant

George: Senior Accountant

Structural Steel and Sheet Metal Manufacturing company based in George is looking for a Senior Accountant to join the team Requirements CACIMA qualified...

View Job  Western Cape: Hospital Sales Rep - Anesthetics posted by Ultra Personnel

View Job
Senior Accountant

George: Appliance Technician

This person will be based at their George workshop, and responsible for diagnosing and repairing of industrial kitchen type appliances. Requirements...


View Job
Appliance Technician

George: Sales Representative x 2

Qualifications Matric Fluent in English and Afrikaans Fully computer literate - MS Office Suite Own reliable vehicle and cell phone Previous experience in...


View Job
Sales Representative x 2

George: Senior Payroll administrator & HR Assistant

Vacancy Senior Payroll administrator HR Assistant Duties Responsibilities Full payroll function- Processing the monthly weekly payroll for multiple...


View Job
Senior Payroll administrator & HR Assistant

George: Sales Representative

Duties and Responsibilities include but not limited to Maintaining existing portfolio of clients area specific Cold Calling drive, develop, market, and...


View Job
Sales Representative

George: Payroll administrator

URGENT POSITION Our client is looking for a Payroll Administrator to immediately join the team. The HR Payroll Administrator will be responsible for the...


View Job
Payroll administrator

George: Bookkeeper

Qualifications Matric coupled with a financial accounting diploma 3-5 years in a similar role Fluent in English and Afrikaans Computer literate - MS...


View Job
Bookkeeper

George: Nursery Production Manager

About the Role As the Nursery Production Manager , you will be responsible for leading a large team in the execution of day-to-day nursery operations. Youll...


View Job
Nursery Production Manager

George: Traffic & Transportation Engineer

Minimum Requirements Must have a minimum of 5 years experience as a Transport Roadway Designer in the Infrastructure Industry Bachelor in Civil ...


View Job
Traffic & Transportation Engineer

George: Qualified Diesel Technician

Job Purpose To carry out diagnostics, maintenance, repairs, and servicing of diesel-powered vehicles and machinery to manufacturer standards, ensuring...


View Job
Qualified Diesel Technician

George: Salesman / Telesales (George)

The Salesman Telesales will assist the customer in understanding the products and identify solutions to fit their needs, generating sales and renewals,...


View Job
Salesman / Telesales (George)

George: New Vehicle Sales Executive – George

A well-established dealership in George is looking to appoint a driven and customer-focused New Vehicle Sales Executive to join their dynamic team. This is...


View Job
New Vehicle Sales Executive – George

George: Junior Bookkeeper

Our client, an accounting firm, is hiring Junior Bookkeepers in George. Key Responsibilities Assist with day-to-day financial tasks Manage and maintain...


View Job
Junior Bookkeeper

Cape Town City Centre: Refrigeration Technician (GEORGE, Western Cape)

Job Title Refrigeration Technician GEORGE, Western Cape Location George Salary R 16,000v to R 18 000 per month basic Benefits Medical Aid, Pension Fund,...


View Job
Refrigeration Technician (GEORGE, Western Cape)

George: Code 10 Driver

Duties Load and deliver customer orders daily as per the delivery schedule for the George and surrounding areas. Check and ensure correct quantities are...


View Job
Code 10 Driver

Share this to someone who needs a job:
Posted in Jobs in George, Jobs in South Africa, Jobs in Western Cape, Other Insurance

More Jobs in Your Area