Job Description
We are seeking a MidSenior Microsoft 365 Modern Workplace Engineer to be deployed as a dedicated resource at a customer site. The successful candidate will be responsible for the administration, support, and continuous improvement of the customers Microsoft environment, supporting approximately 1000 users.
The focus of the role is to ensure a secure, stable, and high-performing Microsoft 365 platform, while providing advanced technical support and acting as a trusted advisor to the customer.
Key Responsibilities
- Administer and support Microsoft 365 services, including:
- Exchange Online, SharePoint Online, Teams, OneDrive
- Manage Active Directory (on-premises) and Azure AD / Entra ID
- Handle user lifecycle management, group policies, and access control
- Provide Level 2 / Level 3 support and act as escalation point
- Troubleshoot and resolve complex M365 and identity-related issues
- Maintain hybrid identity (AAD Connect) environment
- Implement and maintain security controls (MFA, Conditional Access)
- Support and optimise Intune / Endpoint Manager (if applicable)
- Proactively identify opportunities to improve performance, security, and user experience
- Assist with small projects, upgrades, and enhancements
- Maintain documentation and provide feedback/reporting to stakeholders
- Act as a primary technical contact for the customer
Requirements:
- 46+ years experience with Microsoft 365 administration and support
- Strong experience in:
- Exchange Online, Teams, SharePoint, OneDrive
- Active Directory (on-premises)
- Azure AD / Entra ID and hybrid identity (AAD Connect)
- Experience supporting medium to large environments (500+ users)
- Strong L2/L3 troubleshooting and escalation handling skills
- Experience with:
- User and access management
- Group Policy (GPO) administration
- Knowledge of security best practices (MFA, Conditional Access)
- Strong customer-facing communication skills
Advantageous:
- Experience with Microsoft Intune / Endpoint Manager
- Exposure to Microsoft Defender suite
- PowerShell scripting ability
- Experience with Microsoft 365 migrations or transformations
- Knowledge of security & compliance features (DLP, retention)
- Relevant Microsoft certifications, such as:
- Microsoft 365 Certified: Enterprise Administrator Expert
- Azure certifications
- Experience working as a dedicated/on-site customer resource
Please consider your application unsuccessful should you not receive feedback within 2 weeks of applying.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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