Job Description
About the Role
Our client, a leading national provider of professional hygiene and cleaning solutions, servicing commercial, industrial, healthcare, retail, hospitality, and institutional clients across South Africa, is seeking an experienced National Operations Manager. This individual will be responsible for overseeing operations across all regional branches, ensuring consistent service delivery, operational excellence, and strong client relationships.
Key Responsibilities
- Lead and manage operational activities at a national level.
- Ensure high-quality service delivery in line with client expectations and contracts.
- Oversee workforce planning, recruitment, training, and performance management.
- Drive operational efficiency, cost control, and continuous improvement.
- Monitor and analyse KPIs to evaluate performance and client satisfaction.
- Build and maintain strong client relationships and resolve escalations.
- Support sales with tenders, bids, and pricing strategies.
- Implement new systems, technologies, and service innovations across regions.
Requirements
- 7+ years experience in operations management within hygiene, cleaning, or facilities management.
- Proven leadership experience managing large teams across multiple branches.
- Strong knowledge of contract management, compliance, and health & safety standards.
- Demonstrated ability to improve efficiency and service delivery.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and operational management systems.
- Willingness and flexibility to travel nationally.
Qualifications
- Diploma or Degree in Business/Operations/Facilities Management.
Salary & Benefits
- Competitive salary based on national operations manager experience.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other General Employment Jobs in Gauteng
Gauteng, being the economic hub of South Africa, offers a diverse range of employment opportunities across various sectors. Typically, industries such as technology, financial services, and manufacturing tend to have a high demand for general employment positions. Common job titles in these sectors include administrative assistants, office managers, and operations coordinators.
When it comes to salary ranges, it’s generally difficult to pinpoint exact figures without considering factors like experience, company size, and industry sector. However, broadly speaking, salaries for general employment positions in Gauteng often fall within the range of R500 000 to R1 million per annum, depending on individual circumstances. Please note that these figures are only a rough guide and actual salaries can vary significantly.
Common skills required for general employment positions in Gauteng include excellent communication and interpersonal skills, attention to detail, organisational abilities, and basic computer literacy. Typically, employers also look for candidates with experience in office management software, data entry, and record-keeping. Other useful skills may include language proficiency, customer service skills, and adaptability.
Industries that commonly employ general employment positions include the financial services sector, technology industry, manufacturing sector, and government institutions. The financial services sector often requires administrative staff to manage day-to-day operations, while the technology industry looks for office managers to oversee team performance. In contrast, the manufacturing sector may require coordinators to monitor production processes.
For career development, general employment positions in Gauteng can serve as a stepping stone to more senior roles or opportunities in related fields. Typically, employees with experience and skills in administration or operations can progress to management positions within their current organisation or explore careers in other industries. Career progression paths may also involve specialising in a specific area of expertise, such as human resources or IT support.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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