Job Description
REQUIREMENTS
- A relevant Bachelors Degree (NQF level 7) in HR/ Industrial/ Organizational Psychology and a minimum of 6 years relevant experience, including
- Previous training and development, organizational development, job evaluation, and change management experience
- Experience as a skills development facilitator and acquired skills development facilitator certification
- Previous experience as an advocate for transformation and change
- 3 years of experience using technology to execute learning and development strategies
- At least 3 years of management experience
- Previous experience as a P&C (HR) professional with exposure to most, if not all, areas of P&C (HR) would be advantageous
PROFESSIONAL COMPETENCIES
- A good understanding of training and development imperatives
- Ability to conceptualise and write policy and protocols
- A good knowledge and skills in introducing change and experience in managing resistance to change
- Knowledge of Employee Wellness programmes
- Sound ability to write reports
- Able to monitor and evaluate the impact of training programmes and interventions
- Personal credibility, able to instil confidence in others, keep the trust of others and persuade others of the value of initiatives and directions
- Strong research skills, resourceful and persistent
- Good facilitation and presentation skills
- Strong commitment to the development of others, and in particular, leadership and management development
- Sound knowledge of job evaluation systems and skills
- Fair expertise in determining appropriate HR staffing models
- Fair knowledge and skills in conducting employee surveys and using these to enhance the employee value proposition
- Fair knowledge of Labour legislation
MANAGEMENT SKILLS
- High-level conceptual skills with an ability to think strategically and creatively
- Problem-solving skills: logical and analytical
- People management skills with a collaborative approach
- Decision-making skills, able to be objective, flexible, but decisive
- Sound numerical ability, able to cost projects
PEOPLE AND COMMUNICATION SKILLS
- Excellent interpersonal skills with an ability to relate to staff at different occupational levels, as well as from various cultures and backgrounds
- Champions diversity: culturally aware and sensitive, fosters an attitude of appreciating diversity in others
- Assertive in interactions with others
- High level of self-awareness and is committed to their own development
- Excellent written and verbal skills in English
- The ability to communicate in other official languages will be an advantage
ADMINISTRATION SKILLS
- Sound computer literacy: able to work with MS Word, MS Excel, MS PowerPoint, email, and the internet
- Critical administrative skills include good organizational and planning skills, problem-solving, and time management skills
- Able to develop logical and practical administrative systems and processes
WORK BEHAVIOURS
- Service ethic with a track record of good service and continuous improvement
- Able to work independently as well as be a member of a team
- Actively seeks feedback, able to withstand criticism and use constructive criticism to improve
- Extremely professional with high personal standards, able to produce work of superior quality
- Shows initiative
- Able to manage multiple demands and work efficiently and quickly
- Quick learner, resourceful in dealing with new situations and projects
RESPONSIBILITIES
- Manage training and organizational development initiatives throughout the institution
- Planning, coordination, and monitoring are required to provide sustainable and value-added training programs to drive skills development, upskilling and reskilling for staff
- Responsible for organisational development and change management
- Key responsibility areas
- Training and development
- Organizational development (OD), change management and job evaluation
- Management and administration of the section
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