Job Description
About the Role
The F&B Manager oversees the entire food and beverage operations within the hospitality establishment, ensuring high-quality service, profitability, and compliance with safety and hygiene standards. The role requires strategic planning, leadership, and operational expertise to create exceptional guest experiences while managing staff and controlling costs.
Key Responsibilities
- Operational Management
- Oversee daily operations of all F&B outlets (restaurants, bars, banquets, room service).
- Monitor and maintain food quality, presentation, and consistency.
- Implement and manage standard operating procedures (SOPs) for all F&B functions.
- Ensure compliance with health, safety, and hygiene regulations (HACCP & local laws).
- Financial & Administrative Duties
- Develop and manage F&B budgets, controlling costs and maximizing profitability.
- Monitor inventory, ordering, and stock control efficiently.
- Analyze financial reports to optimize performance and reduce waste.
- Coordinate with procurement for vendor management and cost-effective sourcing.
- Team Leadership & HR
- Recruit, train, and supervise F&B staff.
- Develop staff schedules, monitor performance, and ensure high service standards.
- Conduct performance reviews and facilitate professional development.
- Foster a positive, motivated, and guest-oriented team culture.
- Guest Experience & Service Quality
- Ensure exceptional guest service standards at all F&B outlets.
- Address guest complaints promptly and professionally.
- Innovate menu offerings, promotions, and events to enhance guest satisfaction.
- Collaborate with the marketing team on F&B promotions and campaigns.
Requirements
National Diploma or Degree in Hospitality Management, Culinary Arts, or related field. Minimum 5–7 years of experience in F&B management, preferably in hotels, lodges, or resorts. Strong knowledge of food and beverage operations, cost control, and profit maximization. Proven experience in team management and leadership. Familiarity with South African hospitality regulations and hygiene standards.
Qualifications
National Diploma or Degree in Hospitality Management, Culinary Arts, or related field.
Salary & Benefits
Salary details not specified.
Working Conditions
Full-time position; may require evening, weekend, or public holiday shifts. Work environment: restaurants, bars, banquet halls, and kitchen areas.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Mpumalanga
In the tourism and hospitality industry in Mpumalanga, South Africa, job seekers can expect a dynamic and diverse work environment, with opportunities to explore various aspects of the sector. Typically, this industry experiences a steady flow of visitors from within the country and internationally, driven by the region’s natural beauty, outdoor recreation, and cultural heritage.
Generally, salaries in the tourism and hospitality industry in Mpumalanga tend to fall within broad ranges, depending on factors such as experience, company size, and sector. While it is difficult to provide exact figures, common salary expectations for entry-level positions typically range from R15 000 to R25 000 per annum, with experienced professionals earning between R30 000 and R60 000 or more, depending on their specific role and industry sector.
Common skills required for roles in the tourism and hospitality industry in Mpumalanga include excellent communication and interpersonal skills, a warm and welcoming attitude, attention to detail, and the ability to work well under pressure. Other essential skills typically include knowledge of customer service standards, cash handling and point-of-sale systems, food and beverage preparation, and basic first aid and emergency procedures. Technical skills such as hotel management software, inventory control, and online booking platforms are also highly valued.
The tourism and hospitality industry in Mpumalanga commonly employs professionals across various sectors, including outdoor adventure tourism, agritourism, event management, and traditional cultural tourism. Other industries that often require skilled workers in this field include hotels and resorts, game lodges, and rural tourism operators.
Career development opportunities abound in the tourism and hospitality sector, with many companies investing heavily in staff training and development. Typical career progression paths may involve starting as a front-of-house staff member, working up to management roles, or specializing in areas such as marketing, events management, or human resources. With experience and qualifications, professionals can move into senior leadership positions or even start their own businesses within the industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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