Hazyview: Lodge Anchor posted by Kendrick Recruitment
Posted on 2025-05-18 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Mpumalanga / Hazyview |
Job Summary
Kendrick Recruitment is now seeking a Lodge Anchor for a prestigious luxury lodge situated in the heart of the Kruger National Park. This role is ideal for a dynamic and guest-focused individual who is passionate about high-end hospitality and ready to step into a leadership support role within a world-class safari destination.
Key Focus Areas:
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Support the General Manager and Lodge Manager in the daily operations of the lodge
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Represent and uphold the values and standards of the property brand at all times
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Serve as a key ambassador for the lodge by hosting site inspections, media, and trade partners
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Uphold and maintain established operational standards and guest experience protocols
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Drive innovation in guest experience by staying updated on competitor offerings and industry trends
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Assist across departments in the absence of an HOD
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Host guests, resolve complaints professionally and constructively, and ensure feedback is acted upon
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Maintain detailed guest information and ensure all departments are informed of preferences and requests
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Attend and contribute to departmental meetings, ensuring follow-up and communication across teams
Requirements, Qualifications, and Skills:
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Minimum of 2 years experience in the hospitality industry, preferably in a luxury lodge or hotel
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Sound computer literacy, including MS Office Suite
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Proven ability to meet operational and service-related targets
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Strong understanding of high-end customer service and guest interaction
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Knowledge of inventory, supply chain, and product management
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Valid South African Code 08 drivers licence
Ideal Candidate Attributes:
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Exceptional attention to detail and commitment to guest satisfaction
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Passion for delivering luxury service in line with brand standards
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Clear, honest communicator both written and verbal
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Collaborative team player with a proactive, solutions-driven approach
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Strong time management, discipline, and interpersonal skills
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Flexible, adaptable, and calm under pressure
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Emotionally intelligent with patience, empathy, and strong people skills
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Open to feedback, growth, and continuous improvement
This is a brilliant opportunity to join a leading team in one of South Africas most sought-after safari locations. If you are service-driven, guest-orientated and looking to further your hospitality career, Kendrick Recruitment invites you to apply.
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