Hluhluwe: Housekeeping Supervisor posted by Bright Placements (PTY) Ltd

About the Role

We are seeking a highly skilled Housekeeping Supervisor to join our team at a luxury Big 5 safari lodge setting. As a key member of our housekeeping team, you will be responsible for ensuring exceptional guest experiences and maintaining high standards of cleanliness and quality. If you have previous supervisory experience in housekeeping and a passion for delivering outstanding service, we encourage you to apply.

Key Responsibilities

• Supervise and coordinate the daily operations of the housekeeping department
• Ensure all guests receive exceptional service and their rooms are immaculately clean and well-maintained
• Implement and enforce housekeeping SOPs, hygiene, and safety standards
• Manage inventory, ordering supplies, and maintaining a clean and organized workspace
• Collaborate with other departments to ensure seamless guest experiences
• Resolve problems calmly and effectively, while maintaining a positive attitude
• Work flexible shifts, including weekends and public holidays

Requirements

• Previous supervisory experience in housekeeping, preferably in a hotel or safari lodge environment
• Strong leadership and team supervision skills
• Excellent attention to detail and quality standards
• Good command of English (verbal and written)
• Basic computer literacy
• Strong organisational and time-management skills
• Guest-focused with a service excellence mindset

Qualifications

• Formal education/certifications not specified in the original job description.