Hoedspruit: Front Of House / Duty Manager posted by Bright Placements (PTY) Ltd

• Grade 12 (Matric) required.
• Hospitality management qualification advantageous.
• First Aid certification beneficial.

Experience

• 2–4 years in a hospitality FOH or Duty Manager role, preferably in a game lodge or remote environment.
• Experience supervising teams in a guest-focused environment.
• Exposure to luxury lodge service standards is an advantage.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong leadership and staff management abilities.
• High level of professionalism, guest etiquette, and problem-solving skills.
• Ability to work under pressure and handle unexpected situations calmly.
• Strong organizational and administrative abilities.
• Computer literacy (MS Office, reservation systems preferred).
• Knowledge of lodge operations, guest activity coordination, and service standards.

Personal Attributes

• Friendly, welcoming, and service-driven.
• Well-groomed and professional.
• Team player with a hands-on approach.
• Flexible and willing to work long hours, weekends, and public holidays.
• Passion for hospitality, nature, and guest experience.