Job Description
About the Role
The Warehouse Operations Supervisor will oversee daily operations, managing a team to achieve performance targets while implementing preventative controls and maintaining accurate records.
Key Responsibilities
- Managing an operational team to ensure achievement of daily, weekly, and monthly performance targets
- Ensuring all shift KPIs are met and that preventative controls are implemented accurately and in accordance with established procedures
- Maintaining accurate records and ensuring clear, effective communication regarding shift-related matters
- Updating work instructions and standard operating procedures (SOPs) where necessary
- Conducting stock counts and maintaining high housekeeping standards
- Supporting the stock control team in investigating and resolving stock discrepancies related to production transfers and customer sales using WMS and ERP systems
- Identifying and driving continuous improvement initiatives within the area of responsibility
- Addressing industrial relations matters promptly and resolving them in line with HR policies and procedures
- Submitting payroll information for their team and addressing any payroll-related queries
Requirements
- Matric or equivalent qualification
- Supply chain management, operations management, industrial engineering, or equivalent qualification
- Previous supervisory or management experience leading a team in a highly unionized environment
- Ability to work under pressure
- Familiarity with ERP (Enterprise Resource Planning System) and WMS (Warehouse Management System)
Qualifications
- None mentioned
Salary & Benefits
- No information available
How to Apply
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