iLembe: Travel Consultant

February 13, 2026 Jobs in iLembe

Job Description

This role is ideally suited to a commercially minded Travel Consultant who thrives on precision, logistics, and delivering seamless, high-touch guest journeys. Core Criteria: Minimum of 3-5 years experience as a Travel Consultant Solid understanding of Southern and East African travel logistics Previous exposure to luxury, safari, or tailor-made travel environments preferred Proven experience quoting, booking, and issuing flights and transfers Strong knowledge of airline fare structures, routing logic, and ticketing processes Proficiency in MS Office and travel booking or reservation systems Excellent written and verbal communication skills Strong organisational ability with meticulous attention to detail Calm, professional, and solutions-focused under pressure Commercial awareness with a strong sense of pricing and margins Collaborative mindset and strong service ethic Core Responsibilities: Quote, book, amend, and manage domestic and regional flight reservations Arrange road transfers, air transfers, charters, and scenic flights Liaise with suppliers to secure preferred rates and maintain strong working relationships Apply margins and commissions in line with the companys pricing strategy Support reservations and sales teams to improve booking conversion and guest experience Issue confirmations, vouchers, and all relevant travel documentation Proactively manage flight changes, delays, and any guest travel disruptions Maintain accurate records for bookings, invoicing, and reconciliations Ensure all travel arrangements align with brand standards and service expectations Assist with reporting on travel revenue, margins, and operational performance Communicate clearly and professionally with guests, agents, and internal teams On Offer: Work laptop & cellphone Medical aid contribution Provident fund Bed nights at lodges in the portfolio This is a live-out position (hybrid).

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About Travel / tourism Jobs in KwaZulu-Natal

The travel and tourism industry in KwaZulu-Natal, South Africa is a vibrant sector that offers a range of career opportunities for those passionate about hospitality and customer service. Typically, the job market trends in this field are influenced by seasonal fluctuations, with peak demand during the holiday season. Generally, the industry experiences a slowdown during the off-season, which can create opportunities for candidates to upskill or reskill.

Salaries for travel and tourism positions in KwaZulu-Natal vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R15 000 to R30 000 per annum, while senior roles can command salaries between R60 000 to R120 000 or more, depending on qualifications, performance, and industry standards. It is essential to note that these are broad estimates, and actual salaries may differ.

Common skills required for travel and tourism roles in KwaZulu-Natal include excellent communication and interpersonal skills, the ability to work in a fast-paced environment, and a strong understanding of local and international hospitality practices. Typically, candidates with experience in customer service, event management, or marketing are well-positioned to succeed in this field. Additionally, knowledge of Afrikaans, isiZulu, or English is often an asset, as well as proficiency in Microsoft Office and other productivity software.

The travel and tourism industry in KwaZulu-Natal is diverse, with various sectors employing professionals in roles such as hospitality management, tour operations, and marketing. Commonly, companies in the financial services sector, technology industry, and manufacturing sector also employ staff in travel and tourism-related positions. However, it’s worth noting that many small to medium-sized enterprises (SMEs) also operate in this field.

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Career development opportunities are abundant in the travel and tourism industry, with potential for advancement into senior roles or specialty areas such as event management, destination marketing, or sustainable tourism. Typically, candidates who demonstrate a passion for innovation, customer service, and cultural exchange are well-positioned to advance their careers.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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