Project Manager
(adsbygoogle = window.adsbygoogle || []).push({});
<p>We are seeking a detail-oriented, deadline-driven Project Manager with hands-on experience in the BPO industry managing cross functional projects. The ideal candidate will play a key role in coordinating and implementing new campaign setups, leading UAT processes, and ensuring projects are delivered on time and to specification.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate end-to-end setup of new BPO campaigns, ensuring all components are implemented smoothly</li><li>Manage User Acceptance Testing (UAT) phases, including creation of test cases, tracking results, and issue resolution</li><li>Develop and maintain detailed project plans, timelines, and documentation</li><li>Liaise with cross-functional teams including operations, IT, QA, and client stakeholders</li><li>Track project milestones and escalate potential delays to leadership</li><li>Schedule and facilitate project meetings, prepare agendas and record minutes</li><li>Support risk management, issue tracking, and resolution planning</li><li>Ensure compliance with SLA commitments and contractual obligations</li><li>Monitor project KPIs and support post-implementation reviews</li></ul><p> </p><p><strong>Requirements </strong></p><p><strong>Experience:</strong></p><ul><li>24 years in project coordination or junior project management roles ideally in a BPO or shared services environment,</li><li>Proven track record of delivering client onboarding, transitions, or process improvement projects,</li><li>Demonstrated involvement in UAT or software testing phases</li><li>Familiarity with tools like Monday.com, or MS Project is advantageous</li><li>Ability to work flexible hours</li><li>Own vehicle</li></ul><p> </p><p><strong>Skills</strong></p><ul><li>Strong organizational and multitasking abilities</li><li>Excellent verbal and written communication skills</li><li>Analytical and detail-oriented approach to problem-solving</li><li>Proven ability to work under pressure and meet tight deadlines</li><li>Collaborative mindset and stakeholder management finesse</li></ul>
(adsbygoogle = window.adsbygoogle || []).push({});