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Johannesburg: Account Manager posted by Liham Consulting Pty (Ltd)

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Job Description

About the Role

As an Account Manager at Liham Consulting Pty (Ltd), you will be responsible for communicating with clients to understand their needs and explaining product value. You will build relationships with clients based on trust and respect, collaborating with other departments to facilitate client need fulfillment. This role also involves collecting and analyzing data to learn more about consumer behavior, operating as the lead point of contact for any and all matters specific to your accounts, and building and maintaining strong, long-lasting customer relationships.

Key Responsibilities

  • Communicating with clients to understand their needs and explaining product value
  • Building relationships with clients based on trust and respect
  • Collaborating with other departments to facilitate client need fulfillment
  • Collecting and analyzing data to learn more about consumer behavior
  • Operating as the lead point of contact for any and all matters specific to your accounts
  • Building and maintaining strong, long-lasting customer relationships
  • Overseeing customer account management, including negotiating contracts and agreements to maximize profit
  • Handling any client complaints, working to find solutions to any client issues and managing other departments to ensure clients are experiencing a positive client-company relationship
  • Managing project briefs and client budgets
  • Attaining sales
  • Building strategies for strong customer relationships, and several administrative functions

Requirements

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Solid experience with CRM software
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
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Qualifications

No formal education or certifications are required for this role.

Salary & Benefits

Salary details are not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other General Employment Jobs in Gauteng

Gauteng, being the economic hub of South Africa, offers a diverse range of employment opportunities across various sectors. Typically, industries such as technology, financial services, and manufacturing tend to have a high demand for general employment positions. Common job titles in these sectors include administrative assistants, office managers, and operations coordinators.

When it comes to salary ranges, it’s generally difficult to pinpoint exact figures without considering factors like experience, company size, and industry sector. However, broadly speaking, salaries for general employment positions in Gauteng often fall within the range of R500 000 to R1 million per annum, depending on individual circumstances. Please note that these figures are only a rough guide and actual salaries can vary significantly.

Common skills required for general employment positions in Gauteng include excellent communication and interpersonal skills, attention to detail, organisational abilities, and basic computer literacy. Typically, employers also look for candidates with experience in office management software, data entry, and record-keeping. Other useful skills may include language proficiency, customer service skills, and adaptability.

Industries that commonly employ general employment positions include the financial services sector, technology industry, manufacturing sector, and government institutions. The financial services sector often requires administrative staff to manage day-to-day operations, while the technology industry looks for office managers to oversee team performance. In contrast, the manufacturing sector may require coordinators to monitor production processes.

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For career development, general employment positions in Gauteng can serve as a stepping stone to more senior roles or opportunities in related fields. Typically, employees with experience and skills in administration or operations can progress to management positions within their current organisation or explore careers in other industries. Career progression paths may also involve specialising in a specific area of expertise, such as human resources or IT support.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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