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Johannesburg: Administrator

Johannesburg: Administrator

Posted on 2025-04-30 00:00:00

Job Summary

About the role Update the new and old Doctors’ information on a system, sending emails and making calls to remind and request information to update the system. Key Performance Areas Data capture applications for processing on CRM system according to established procedures and guidelines. Review and validate documents supplied in line with business compliance and quality requirements, quality checks and validations. Maintain a high standard of quality in all processed work items and resolve any discrepancies or errors promptly and effectively. Ensure service level targets are achieved and maintained within specified timeframes. Communicate accurately, to completion and in line with quality and compliance standards Ensure the system is updated completely and all statuses are loaded accurately. Identify discrepancies and escalate to the relevant department/s with urgency Ensure the Section Head and Management are consulted on high-impact queries Follow through on queries escalated accurately, to completeness Obtain additional information that is required by emailing the client from the CRM system Correct or resolve problems or escalate issues to Risk and Compliance or the relevant department as per SOP Complete all required administration to support effective work flow Respond to email queries on updates, applications and reviews in line with business requirements Perform additional tasks as required Specific competencies, skills & experience required South African unemployed YOUTH aged between 18 and 34 Must not have taken part on the YES Programme before Matric (tertiary qualification advantageous) 1-2 years of previous Administration experience Proficiency in MS Office suite: Outlook, Word, PowerPoint, Excel (Intermediate level) Knowledge of CRM systems and other relevant tools (advantageous) Competencies High attention to detail Excellent process and compliance knowledge Data capturing accuracy Planning and organising, with the ability to work independently and prioritise tasks effectively Results-driven and Customer service skills Flexible and able to work under pressure. Ability to process high volumes of work, meet or exceed productivity targets by effectively managing workload and utilising available resources. Ability to be coached and developed Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks after submitting your application.

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Johannesburg: Administrator

Johannesburg: Administrator

Posted on 2025-04-17 00:00:00

Job Summary

HSE & Fleet Management background will be an advantage. Duties: Answer and screen calls and emails for manager as and when requested. Keep appointment diary for Admin manager Compile daily security asset inspection report by obtaining security inspections and distribute to relevant role players Compile daily consumption report and distribute to all role players Collect all monthly reports from branches (HSE, Security, Fleet, Consumption) Data capturing of all relevant info on monthly reports Obtain all monthly invoices from service providers and follow up on outstanding invoices Process all monthly payments by completing purchase requisitions and submit to Admin Manager Office for sign off After approval, submit to finance and ensure payments are processed before due dates Ensure monthly inspections on hygiene and safety which include cleanliness of facilities. Ensure monthly vehicle inspections is done by the delegated person and capture relevant information Process all fleet vehicle cost and keep fleet vehicle maintenance current & report updated Ensure all insurance claim reports are completed and submitted to management with all relevant supporting documents Follow-up on claims processed Process tracking installation requests and ensure installation certificates are received Create user accounts for clients on the tracking system and communicate details to the relevant managers as well as keeping records of all users. Typing of letter/emails and taking of minutes during meetings Attend meetings on behalf of manager when delegated to do so Filing of all records and keep an easily accessible filing system General driving duties which will include the transfer of persons and collection or delivery of goods and any other driving duties as may be required from time to time. Minimum Requirements: Matric or higher Minimum 3 years experiences in similar role Code 8 license a must Advanced MS Office Excel experience Data capturing and reporting experience essential Personal Attributes: Strong administrative ability and follow up reliability Confident and proactive approach- anticipates issues and requirements Attention to detail Strong documentation skills Team Player

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