The Business Manager/Business Analyst with Personal Assistant (PA) duties will provide high-level business support to the Group Managing Director (MD) and Chief Financial Officer (CFO) while also performing analytical and strategic functions to optimize th

We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. In this role, you will be responsible for gathering, analyzing, and interpreting business requirements, driving key initiatives, and ensuring the successful d

Requirements B-Degree | BTech | National Diploma in Economics, Finance, Accounting, IT, S or equivalent Diploma in Business Analysis A minimum of 5 - 7 years relevant experience Experience in transformational projects Experience in Business Process Modelli

A Technology Business Analyst is required to assist our client over the next six months. This role is required for some of our client’s upcoming projects. The ideal candidate should have the following experience/skills: • 5-10 years of experience as a Tech

Key Responsibilities: Work closely with stakeholders to gather and translate business needs into functional specifications. Lead IT-related projects, develop project plans, track progress, and conduct pre- and post-project analyses. Deliver insightful repo

Requirements: Education: Relevant tertiary qualification in business, IT, or project management. Qualification in Business Analysis or Project Management is preferred. Experience: 35 years experience in a Business Analyst role, preferably within a call cen

The successful candidate will play a key role in collecting, analyzing, and interpreting sales and market data while supporting key account management initiatives. This role is ideal for someone with 3-5 years of experience in business intelligence, sales

Description We are seeking a Technical Business Analyst to act as a bridge between business verticals and the technology team. This role requires a strong ability to translate complex business, compliance, and finance reporting requirements into actionable

Qualifications required: Computer science, information systems, technology and engineering related diploma or degree. TOGAF certificate or business analysis certification (i.e. IIBA, AAC, CBAP, CBDA, CCA, CCBA, CPOA or ECBA). Minimum of 5 years experience

Our Client a Global tech firm is seeking for A Business and Quality analyst to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and a great working environment. Responsibilities Review and understand solution

We are seeking a Senior Business Analyst to join client, focusing on Fund Operations and reporting as well as Corporate Administration. Transforming data into actionable insights for sustainable success. This role plays a critical part in shaping and optim

Minimum Requirements: BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Informatics) 3 - 5 years experience as a Business Analysis within the IT, software or medical device field Software development lifecycle (end-to-end project exposure

Minimum education (essential): BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Computer Science / Informatics) Minimum education (desirable): BEng Hons (Industrial / Chemical), BCom Hons (Information Systems / IT), BSc Hons (Computer Sc

Minimum requirements for the role: Must have a relevant degree in IT, Business, Mathematics, BSc, or a related field; advanced degree is preferred Must have higher Grade mathematics in matric, with an average no lower than 70% Minimum 10-12 yearsâ?? experi

Job Responsibilities: Utilise data modelling techniques to enhance operational processes and efficiency. Communicate with stakeholders to identify system gaps and implement robust improvement measures. Oversee the implementation of new technology and ensur

The core purpose of the role is to bridge the gap between business objectives and data solutions by translating business needs into actionable insights. This role enables informed decision-making through the effective use of business intelligence tools, re

Key performance area 1.SAP ERP Sales and Distribution (SD). Participates in meetings and build trust with internal business customers, understand business objectives and seeks alignment Provide support of the SD module Plans and executes unit testing and i

Employer Description Leaders in Vehicle Tracking and Asset Recovery Job Description Conduct discovery sessions to gather business and data requirements. Collaborate with stakeholders to define KPIs, pain points, and transformation goals. Develop documentat

Qualifications Bachelor of Commerce (B.Com) degree in a relevant field Minimum 2-3 years of experience in data analysis Proven track record of dashboard creation and data management Demonstrated proficiency in Excel, Power BI, and related analytical tools

We are seeking a highly skilled Senior Business Analyst to join our dynamic team based in Cape Town. This is a 12-month contract position- hybrid The ideal candidate will have extensive experience working closely with C-suite executives, possessing strong

Responsibilities: Analyse existing systems to identify gaps, inefficiencies, and areas for improvement, and recommend enhancements and optimisations to improve performance and functionality Conduct and oversee testing activities, including unit testing, sy

Youll gather and decode requirements, design process improvements, manage stakeholder communication like a true diplomat, and translate business needs into functional specs. Youre the tactician that ensures every project hits its mark. Skills & Experience:

Key Responsibilities Provide thought leadership in designing optimal business solutions based on sound business principles and financial frameworks. Craft and refine high-level business requirements and features in collaboration with Finance Teams Lead the

Job Description Qualifying prospects and determining business potential. Detailed analysis of financial statements with regards to ratios, current state of financials and cash flow Implementing and analyzing risk procurements for granting credit Concluding

Our client, who is growing at an exponential rate, is on the hunt for an experienced Business Analyst to join their team. Duties: Data Analysis and Reporting: Performance Metrics: Collect and analyse data related to shipment volumes, delivery times, cost e

The Business Manager/Business Analyst with Personal Assistant (PA) duties will provide high-level business support to the Group Managing Director (MD) and Chief Financial Officer (CFO) while also performing analytical and strategic functions to optimize th

We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. In this role, you will be responsible for gathering, analyzing, and interpreting business requirements, driving key initiatives, and ensuring the successful d

Requirements B-Degree | BTech | National Diploma in Economics, Finance, Accounting, IT, S or equivalent Diploma in Business Analysis A minimum of 5 - 7 years relevant experience Experience in transformational projects Experience in Business Process Modelli

A Technology Business Analyst is required to assist our client over the next six months. This role is required for some of our client’s upcoming projects. The ideal candidate should have the following experience/skills: • 5-10 years of experience as a Tech

Key Responsibilities: Work closely with stakeholders to gather and translate business needs into functional specifications. Lead IT-related projects, develop project plans, track progress, and conduct pre- and post-project analyses. Deliver insightful repo

Requirements: Education: Relevant tertiary qualification in business, IT, or project management. Qualification in Business Analysis or Project Management is preferred. Experience: 35 years experience in a Business Analyst role, preferably within a call cen

The successful candidate will play a key role in collecting, analyzing, and interpreting sales and market data while supporting key account management initiatives. This role is ideal for someone with 3-5 years of experience in business intelligence, sales

Description We are seeking a Technical Business Analyst to act as a bridge between business verticals and the technology team. This role requires a strong ability to translate complex business, compliance, and finance reporting requirements into actionable

Qualifications required: Computer science, information systems, technology and engineering related diploma or degree. TOGAF certificate or business analysis certification (i.e. IIBA, AAC, CBAP, CBDA, CCA, CCBA, CPOA or ECBA). Minimum of 5 years experience

Our Client a Global tech firm is seeking for A Business and Quality analyst to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and a great working environment. Responsibilities Review and understand solution

We are seeking a Senior Business Analyst to join client, focusing on Fund Operations and reporting as well as Corporate Administration. Transforming data into actionable insights for sustainable success. This role plays a critical part in shaping and optim

Minimum Requirements: BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Informatics) 3 - 5 years experience as a Business Analysis within the IT, software or medical device field Software development lifecycle (end-to-end project exposure

Minimum education (essential): BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Computer Science / Informatics) Minimum education (desirable): BEng Hons (Industrial / Chemical), BCom Hons (Information Systems / IT), BSc Hons (Computer Sc

Minimum requirements for the role: Must have a relevant degree in IT, Business, Mathematics, BSc, or a related field; advanced degree is preferred Must have higher Grade mathematics in matric, with an average no lower than 70% Minimum 10-12 yearsâ?? experi

Job Responsibilities: Utilise data modelling techniques to enhance operational processes and efficiency. Communicate with stakeholders to identify system gaps and implement robust improvement measures. Oversee the implementation of new technology and ensur

The core purpose of the role is to bridge the gap between business objectives and data solutions by translating business needs into actionable insights. This role enables informed decision-making through the effective use of business intelligence tools, re

Key performance area 1.SAP ERP Sales and Distribution (SD). Participates in meetings and build trust with internal business customers, understand business objectives and seeks alignment Provide support of the SD module Plans and executes unit testing and i

Employer Description Leaders in Vehicle Tracking and Asset Recovery Job Description Conduct discovery sessions to gather business and data requirements. Collaborate with stakeholders to define KPIs, pain points, and transformation goals. Develop documentat

Qualifications Bachelor of Commerce (B.Com) degree in a relevant field Minimum 2-3 years of experience in data analysis Proven track record of dashboard creation and data management Demonstrated proficiency in Excel, Power BI, and related analytical tools

We are seeking a highly skilled Senior Business Analyst to join our dynamic team based in Cape Town. This is a 12-month contract position- hybrid The ideal candidate will have extensive experience working closely with C-suite executives, possessing strong

Responsibilities: Analyse existing systems to identify gaps, inefficiencies, and areas for improvement, and recommend enhancements and optimisations to improve performance and functionality Conduct and oversee testing activities, including unit testing, sy

Youll gather and decode requirements, design process improvements, manage stakeholder communication like a true diplomat, and translate business needs into functional specs. Youre the tactician that ensures every project hits its mark. Skills & Experience:

Key Responsibilities Provide thought leadership in designing optimal business solutions based on sound business principles and financial frameworks. Craft and refine high-level business requirements and features in collaboration with Finance Teams Lead the

Job Description Qualifying prospects and determining business potential. Detailed analysis of financial statements with regards to ratios, current state of financials and cash flow Implementing and analyzing risk procurements for granting credit Concluding

Our client, who is growing at an exponential rate, is on the hunt for an experienced Business Analyst to join their team. Duties: Data Analysis and Reporting: Performance Metrics: Collect and analyse data related to shipment volumes, delivery times, cost e

The Business Manager/Business Analyst with Personal Assistant (PA) duties will provide high-level business support to the Group Managing Director (MD) and Chief Financial Officer (CFO) while also performing analytical and strategic functions to optimize th

We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. In this role, you will be responsible for gathering, analyzing, and interpreting business requirements, driving key initiatives, and ensuring the successful d

Requirements B-Degree | BTech | National Diploma in Economics, Finance, Accounting, IT, S or equivalent Diploma in Business Analysis A minimum of 5 - 7 years relevant experience Experience in transformational projects Experience in Business Process Modelli

A Technology Business Analyst is required to assist our client over the next six months. This role is required for some of our client’s upcoming projects. The ideal candidate should have the following experience/skills: • 5-10 years of experience as a Tech

Key Responsibilities: Work closely with stakeholders to gather and translate business needs into functional specifications. Lead IT-related projects, develop project plans, track progress, and conduct pre- and post-project analyses. Deliver insightful repo

Requirements: Education: Relevant tertiary qualification in business, IT, or project management. Qualification in Business Analysis or Project Management is preferred. Experience: 35 years experience in a Business Analyst role, preferably within a call cen

The successful candidate will play a key role in collecting, analyzing, and interpreting sales and market data while supporting key account management initiatives. This role is ideal for someone with 3-5 years of experience in business intelligence, sales

Description We are seeking a Technical Business Analyst to act as a bridge between business verticals and the technology team. This role requires a strong ability to translate complex business, compliance, and finance reporting requirements into actionable

Qualifications required: Computer science, information systems, technology and engineering related diploma or degree. TOGAF certificate or business analysis certification (i.e. IIBA, AAC, CBAP, CBDA, CCA, CCBA, CPOA or ECBA). Minimum of 5 years experience

Our Client a Global tech firm is seeking for A Business and Quality analyst to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and a great working environment. Responsibilities Review and understand solution

We are seeking a Senior Business Analyst to join client, focusing on Fund Operations and reporting as well as Corporate Administration. Transforming data into actionable insights for sustainable success. This role plays a critical part in shaping and optim

Minimum Requirements: BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Informatics) 3 - 5 years experience as a Business Analysis within the IT, software or medical device field Software development lifecycle (end-to-end project exposure

Minimum education (essential): BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Computer Science / Informatics) Minimum education (desirable): BEng Hons (Industrial / Chemical), BCom Hons (Information Systems / IT), BSc Hons (Computer Sc

Minimum requirements for the role: Must have a relevant degree in IT, Business, Mathematics, BSc, or a related field; advanced degree is preferred Must have higher Grade mathematics in matric, with an average no lower than 70% Minimum 10-12 yearsâ?? experi

Job Responsibilities: Utilise data modelling techniques to enhance operational processes and efficiency. Communicate with stakeholders to identify system gaps and implement robust improvement measures. Oversee the implementation of new technology and ensur

The core purpose of the role is to bridge the gap between business objectives and data solutions by translating business needs into actionable insights. This role enables informed decision-making through the effective use of business intelligence tools, re

Key performance area 1.SAP ERP Sales and Distribution (SD). Participates in meetings and build trust with internal business customers, understand business objectives and seeks alignment Provide support of the SD module Plans and executes unit testing and i

Employer Description Leaders in Vehicle Tracking and Asset Recovery Job Description Conduct discovery sessions to gather business and data requirements. Collaborate with stakeholders to define KPIs, pain points, and transformation goals. Develop documentat

Qualifications Bachelor of Commerce (B.Com) degree in a relevant field Minimum 2-3 years of experience in data analysis Proven track record of dashboard creation and data management Demonstrated proficiency in Excel, Power BI, and related analytical tools

We are seeking a highly skilled Senior Business Analyst to join our dynamic team based in Cape Town. This is a 12-month contract position- hybrid The ideal candidate will have extensive experience working closely with C-suite executives, possessing strong

Responsibilities: Analyse existing systems to identify gaps, inefficiencies, and areas for improvement, and recommend enhancements and optimisations to improve performance and functionality Conduct and oversee testing activities, including unit testing, sy

Youll gather and decode requirements, design process improvements, manage stakeholder communication like a true diplomat, and translate business needs into functional specs. Youre the tactician that ensures every project hits its mark. Skills & Experience:

Key Responsibilities Provide thought leadership in designing optimal business solutions based on sound business principles and financial frameworks. Craft and refine high-level business requirements and features in collaboration with Finance Teams Lead the

Job Description Qualifying prospects and determining business potential. Detailed analysis of financial statements with regards to ratios, current state of financials and cash flow Implementing and analyzing risk procurements for granting credit Concluding

Our client, who is growing at an exponential rate, is on the hunt for an experienced Business Analyst to join their team. Duties: Data Analysis and Reporting: Performance Metrics: Collect and analyse data related to shipment volumes, delivery times, cost e

The Business Manager/Business Analyst with Personal Assistant (PA) duties will provide high-level business support to the Group Managing Director (MD) and Chief Financial Officer (CFO) while also performing analytical and strategic functions to optimize th

We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. In this role, you will be responsible for gathering, analyzing, and interpreting business requirements, driving key initiatives, and ensuring the successful d

Requirements B-Degree | BTech | National Diploma in Economics, Finance, Accounting, IT, S or equivalent Diploma in Business Analysis A minimum of 5 - 7 years relevant experience Experience in transformational projects Experience in Business Process Modelli

A Technology Business Analyst is required to assist our client over the next six months. This role is required for some of our client’s upcoming projects. The ideal candidate should have the following experience/skills: • 5-10 years of experience as a Tech

Key Responsibilities: Work closely with stakeholders to gather and translate business needs into functional specifications. Lead IT-related projects, develop project plans, track progress, and conduct pre- and post-project analyses. Deliver insightful repo

Requirements: Education: Relevant tertiary qualification in business, IT, or project management. Qualification in Business Analysis or Project Management is preferred. Experience: 35 years experience in a Business Analyst role, preferably within a call cen

The successful candidate will play a key role in collecting, analyzing, and interpreting sales and market data while supporting key account management initiatives. This role is ideal for someone with 3-5 years of experience in business intelligence, sales

Description We are seeking a Technical Business Analyst to act as a bridge between business verticals and the technology team. This role requires a strong ability to translate complex business, compliance, and finance reporting requirements into actionable

Qualifications required: Computer science, information systems, technology and engineering related diploma or degree. TOGAF certificate or business analysis certification (i.e. IIBA, AAC, CBAP, CBDA, CCA, CCBA, CPOA or ECBA). Minimum of 5 years experience

Our Client a Global tech firm is seeking for A Business and Quality analyst to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and a great working environment. Responsibilities Review and understand solution

We are seeking a Senior Business Analyst to join client, focusing on Fund Operations and reporting as well as Corporate Administration. Transforming data into actionable insights for sustainable success. This role plays a critical part in shaping and optim

Minimum Requirements: BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Informatics) 3 - 5 years experience as a Business Analysis within the IT, software or medical device field Software development lifecycle (end-to-end project exposure

Minimum education (essential): BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Computer Science / Informatics) Minimum education (desirable): BEng Hons (Industrial / Chemical), BCom Hons (Information Systems / IT), BSc Hons (Computer Sc

Minimum requirements for the role: Must have a relevant degree in IT, Business, Mathematics, BSc, or a related field; advanced degree is preferred Must have higher Grade mathematics in matric, with an average no lower than 70% Minimum 10-12 yearsâ?? experi

Job Responsibilities: Utilise data modelling techniques to enhance operational processes and efficiency. Communicate with stakeholders to identify system gaps and implement robust improvement measures. Oversee the implementation of new technology and ensur

The core purpose of the role is to bridge the gap between business objectives and data solutions by translating business needs into actionable insights. This role enables informed decision-making through the effective use of business intelligence tools, re

Key performance area 1.SAP ERP Sales and Distribution (SD). Participates in meetings and build trust with internal business customers, understand business objectives and seeks alignment Provide support of the SD module Plans and executes unit testing and i

Employer Description Leaders in Vehicle Tracking and Asset Recovery Job Description Conduct discovery sessions to gather business and data requirements. Collaborate with stakeholders to define KPIs, pain points, and transformation goals. Develop documentat

Qualifications Bachelor of Commerce (B.Com) degree in a relevant field Minimum 2-3 years of experience in data analysis Proven track record of dashboard creation and data management Demonstrated proficiency in Excel, Power BI, and related analytical tools

We are seeking a highly skilled Senior Business Analyst to join our dynamic team based in Cape Town. This is a 12-month contract position- hybrid The ideal candidate will have extensive experience working closely with C-suite executives, possessing strong

Responsibilities: Analyse existing systems to identify gaps, inefficiencies, and areas for improvement, and recommend enhancements and optimisations to improve performance and functionality Conduct and oversee testing activities, including unit testing, sy

Youll gather and decode requirements, design process improvements, manage stakeholder communication like a true diplomat, and translate business needs into functional specs. Youre the tactician that ensures every project hits its mark. Skills & Experience:

Key Responsibilities Provide thought leadership in designing optimal business solutions based on sound business principles and financial frameworks. Craft and refine high-level business requirements and features in collaboration with Finance Teams Lead the

Job Description Qualifying prospects and determining business potential. Detailed analysis of financial statements with regards to ratios, current state of financials and cash flow Implementing and analyzing risk procurements for granting credit Concluding

Our client, who is growing at an exponential rate, is on the hunt for an experienced Business Analyst to join their team. Duties: Data Analysis and Reporting: Performance Metrics: Collect and analyse data related to shipment volumes, delivery times, cost e

The Business Manager/Business Analyst with Personal Assistant (PA) duties will provide high-level business support to the Group Managing Director (MD) and Chief Financial Officer (CFO) while also performing analytical and strategic functions to optimize th

We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. In this role, you will be responsible for gathering, analyzing, and interpreting business requirements, driving key initiatives, and ensuring the successful d

Requirements B-Degree | BTech | National Diploma in Economics, Finance, Accounting, IT, S or equivalent Diploma in Business Analysis A minimum of 5 - 7 years relevant experience Experience in transformational projects Experience in Business Process Modelli

A Technology Business Analyst is required to assist our client over the next six months. This role is required for some of our client’s upcoming projects. The ideal candidate should have the following experience/skills: • 5-10 years of experience as a Tech

Key Responsibilities: Work closely with stakeholders to gather and translate business needs into functional specifications. Lead IT-related projects, develop project plans, track progress, and conduct pre- and post-project analyses. Deliver insightful repo

Requirements: Education: Relevant tertiary qualification in business, IT, or project management. Qualification in Business Analysis or Project Management is preferred. Experience: 35 years experience in a Business Analyst role, preferably within a call cen

The successful candidate will play a key role in collecting, analyzing, and interpreting sales and market data while supporting key account management initiatives. This role is ideal for someone with 3-5 years of experience in business intelligence, sales

Description We are seeking a Technical Business Analyst to act as a bridge between business verticals and the technology team. This role requires a strong ability to translate complex business, compliance, and finance reporting requirements into actionable

Qualifications required: Computer science, information systems, technology and engineering related diploma or degree. TOGAF certificate or business analysis certification (i.e. IIBA, AAC, CBAP, CBDA, CCA, CCBA, CPOA or ECBA). Minimum of 5 years experience

Our Client a Global tech firm is seeking for A Business and Quality analyst to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates and a great working environment. Responsibilities Review and understand solution

We are seeking a Senior Business Analyst to join client, focusing on Fund Operations and reporting as well as Corporate Administration. Transforming data into actionable insights for sustainable success. This role plays a critical part in shaping and optim

Minimum Requirements: BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Informatics) 3 - 5 years experience as a Business Analysis within the IT, software or medical device field Software development lifecycle (end-to-end project exposure

Minimum education (essential): BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Computer Science / Informatics) Minimum education (desirable): BEng Hons (Industrial / Chemical), BCom Hons (Information Systems / IT), BSc Hons (Computer Sc

Minimum requirements for the role: Must have a relevant degree in IT, Business, Mathematics, BSc, or a related field; advanced degree is preferred Must have higher Grade mathematics in matric, with an average no lower than 70% Minimum 10-12 yearsâ?? experi

Job Responsibilities: Utilise data modelling techniques to enhance operational processes and efficiency. Communicate with stakeholders to identify system gaps and implement robust improvement measures. Oversee the implementation of new technology and ensur

The core purpose of the role is to bridge the gap between business objectives and data solutions by translating business needs into actionable insights. This role enables informed decision-making through the effective use of business intelligence tools, re

Key performance area 1.SAP ERP Sales and Distribution (SD). Participates in meetings and build trust with internal business customers, understand business objectives and seeks alignment Provide support of the SD module Plans and executes unit testing and i

Employer Description Leaders in Vehicle Tracking and Asset Recovery Job Description Conduct discovery sessions to gather business and data requirements. Collaborate with stakeholders to define KPIs, pain points, and transformation goals. Develop documentat

Qualifications Bachelor of Commerce (B.Com) degree in a relevant field Minimum 2-3 years of experience in data analysis Proven track record of dashboard creation and data management Demonstrated proficiency in Excel, Power BI, and related analytical tools

We are seeking a highly skilled Senior Business Analyst to join our dynamic team based in Cape Town. This is a 12-month contract position- hybrid The ideal candidate will have extensive experience working closely with C-suite executives, possessing strong

Responsibilities: Analyse existing systems to identify gaps, inefficiencies, and areas for improvement, and recommend enhancements and optimisations to improve performance and functionality Conduct and oversee testing activities, including unit testing, sy

Youll gather and decode requirements, design process improvements, manage stakeholder communication like a true diplomat, and translate business needs into functional specs. Youre the tactician that ensures every project hits its mark. Skills & Experience:

Key Responsibilities Provide thought leadership in designing optimal business solutions based on sound business principles and financial frameworks. Craft and refine high-level business requirements and features in collaboration with Finance Teams Lead the

Job Description Qualifying prospects and determining business potential. Detailed analysis of financial statements with regards to ratios, current state of financials and cash flow Implementing and analyzing risk procurements for granting credit Concluding

Our client, who is growing at an exponential rate, is on the hunt for an experienced Business Analyst to join their team. Duties: Data Analysis and Reporting: Performance Metrics: Collect and analyse data related to shipment volumes, delivery times, cost e