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Johannesburg: Call agent posted by Deka Minas (Pty) Ltd

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Job Description

Position: Call Centre Agent
Location: Germiston, Johannesburg
Date: 25 February 2026

We are looking for a reliable and professional Call Centre Agent to join our team. This hybrid role combines client-facing call centre work with field-based driving tasks, making it ideal for someone who can bridge office strategy and on-the-ground execution.

Key Responsibilities:

  • Handle inbound and outbound calls professionally, including debt collection

  • Conduct field visits and client follow-ups

  • Plan and optimise daily routes using navigation tools

  • Maintain accurate records of client interactions

  • Draft letters and manage correspondence

  • Attend virtual and in-person briefing sessions

  • Ensure professional and courteous client communication at all times

Requirements:

  • 12 years call centre experience

  • Minimum 3 years debt collection experience.

  • Strong route-planning and navigation skills

  • Excellent interpersonal, negotiation, and persuasion skills

  • Well-presented with high emotional intelligence

  • Ability to maintain professional relationships in challenging situations.

  • Valid Driver’s license

Remuneration:

  • Salary is negotiable based on experience and qualifications

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Legal Jobs in Gauteng

In the Gauteng province, the legal profession is a common career path for individuals seeking a challenging and rewarding role. Generally, this field is expected to continue growing in demand as companies require more skilled professionals to navigate complex regulatory environments.

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Typically, salaries for legal positions in Gauteng vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide an exact salary range, broad estimates suggest that junior legal professionals can expect to earn between R400 000 to R700 000 per annum, while senior roles may fetch upwards of R1 million to R2.5 million per year. However, these figures are subject to significant variation and should be taken as rough estimates.

Common skills required for careers in the legal profession include strong analytical and problem-solving abilities, excellent communication and writing skills, attention to detail, and a solid understanding of laws and regulations. Other essential skills often include project management, time management, and collaboration with colleagues from diverse backgrounds. Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint, is also highly valued.

The legal profession is often employed by various industries, including financial services sector, technology industry, manufacturing sector, and government institutions. In these sectors, lawyers play a critical role in advising on regulatory compliance, drafting contracts and agreements, and providing counsel on complex business matters.

Career development opportunities are abundant for those pursuing careers in the legal profession. Typically, junior lawyers can expect to progress to more senior roles within 5-10 years of experience, with potential specializations in areas such as corporate law, intellectual property law, or labor law. With experience and further education, professionals may also consider entering academia, entrepreneurship, or leadership positions.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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